Pride Kia of Lynn

Very good I came in, as a woman, and feared that I wouldn’t be taken serious, and was pleasantly surprised. I was teamed up with a salesman I worked with a few I came in, as a woman, and feared that I wouldn’t be taken serious, and was pleasantly surprised. I was teamed up with a salesman I worked with a few months back, Tony, and he did a great job. Although I have to wait until Monday to come back and pick up my new car due to their registry not being open today, I’m happy with the car I selected. Also, mark did a great job explaining the benefits of having the added on coverages. More

Very fast service and friendly Tony Gray is very kind .. I had kia questions and he helped me to deside to change of my car. do not take much time in waiting very fast service and Tony Gray is very kind .. I had kia questions and he helped me to deside to change of my car. do not take much time in waiting very fast service and very kind with my daughter. More

Awesome Tony Grey, Eric Porter and Mark O’Toole were very friendly and helpful. They had lots of patience and answered all our questions and got us the best p Tony Grey, Eric Porter and Mark O’Toole were very friendly and helpful. They had lots of patience and answered all our questions and got us the best price we could find! This is our 3rd time buying a Kia at pride and we would come back and do it a 4th! Definitely recommend!! More

Finance Dept is dishonest! Been leasing with them for 6 years. Great sales associates. Decided to buy out my lease. The finance guy is dishonest. He gave us false numbers. I hav Been leasing with them for 6 years. Great sales associates. Decided to buy out my lease. The finance guy is dishonest. He gave us false numbers. I have worked with John Camarota and Mr. Destantis. Great guys. The finance guy is a xxxxxxx. He is not an honorable associate like the salesmen. He is the reason I will never shop or recommend Pride Kia again. More

laura the service advisor simply great .really cared . laura the service advisor couldn't be any more helpful ,great servicewill always take my car to pride.I am completely satisfied thank you so mu laura the service advisor couldn't be any more helpful ,great servicewill always take my car to pride.I am completely satisfied thank you so much More

Great Service! I just moved here from California and I needed a car to get to school and work. I ended up buying a 2001 honda civic off someone on facebook, a month I just moved here from California and I needed a car to get to school and work. I ended up buying a 2001 honda civic off someone on facebook, a month after, I started to have engine problems. The cost of repair was more than the car was worth. So after talking with my boyfriend, we decided that my best bet was to lease or finance a car. Friday, Jan 11, 2019, we decided to look at what specials kia, honda and toyota had. We decided to go to Kia dealership first, and that is where we met the awesome Selvin and Rob. Selvin was our salesman, he was very friendly and outgoing. He made us feel comfortable and made sure we were taking care of. We got to test drive a Kia optima and a Kia forte. Loved both cars, but ended up picking the kia forte because I don't need anything fancy. Something nice and basic so I can get to school and work. The process did take a while, I believe we were at the dealership for about 6 hours. Even though we are paying more than we expected, I am happy with the car. Got to pick up the car on Tuesday, Jan 15th. We had a lot of going back and forth with insurance, but everything was taking care of at a timely matter. Selvin stayed in contact with me on what was going on which was great. Picked up the car and Selvin showed me all the buttons and how to connect my phone to carplay. rating this a 5 out of 5 because they made me feel comfortable about buying a car. It could be very stressful and intimidating trying to negotiate on a deal but they worked with me to get the best deal for me. I appreciate that very much. Would definitely recommend anyone looking to buy a KIA to go to this dealership. Great, friendly people. More

Misled to the max Was told the 100k mile powertrain warranty was good for commercial vehicles when I bought two Sedonas. Well they are not total liars wouldn’t trust th Was told the 100k mile powertrain warranty was good for commercial vehicles when I bought two Sedonas. Well they are not total liars wouldn’t trust them More

Unprofessional Management I had called ahead to find out if I needed to make an appointment on Friday 12/29/17 to return my lease. They had said "not at all" and said that Mar I had called ahead to find out if I needed to make an appointment on Friday 12/29/17 to return my lease. They had said "not at all" and said that Marco would be there all day until 5pm. I arrived at 4pm with a freshly cleaned Sorrento so I could take pictures since the inspector couldn't be there that day for the lease return. I was met by the Manager Marc Ferrara stating that I could not return the vehicle since Marco was not there. He apparently slipped on ice and broke something, either a knee or back, the story changed. I had my 4 yr old with me and I had a new car waiting for me but had some plate issue pending. I also could not bring it Monday since they stated they did not have a human to do returns at that time. I told the manager how unacceptable it is to have only one person who knows how to do a return on a lease. Meanwhile the car insurance was transferred to the new vehicle. I let him know how angry I was and called the other dealership salesman to see if he could hold off, then suddenly, another person approached my car and said he could probably figure it out. I am so grateful for Mark Buttiglieri for helping me. He is one of the salesman at Kia. I am in shock that the Manager did not even know how to do it but came over and congratulated him for figuring it out. Mark even let me use his cell phone charger to charge my phone as I had left mine at home. I did not end up going back with another Kia due to being called "hunny" and "sweetheart" in a condescending tone by the other salespeople. Car buying being a woman is a challenge, now add a toddler and it's downright ridiculous. 2018 May it bring upon a new awareness that women are intelligent and deserve to be treated with respect at car dealerships across America. More

Terrible Returned my leased 2014 Kia soul and leased a 2017 Sorrento. Made the deal everything seemed good. Until 3 months later I get 3 late payments on m Returned my leased 2014 Kia soul and leased a 2017 Sorrento. Made the deal everything seemed good. Until 3 months later I get 3 late payments on my credit report from them. The never made my last car payment as agreed and changed me for a key that I returned. It's been a month, they will not return any of my phones calls or fix the issue so I can fix my credit report. This has cost me huge as I was in the middle of purchasing a home. They DO NOT CARE AT ALL!!! WORST DEALERSHIP I'VE EVER DEALT WITH!!! if you need a Kia go to Burlington More

They offend me .they are no profeccionals I went to buy a car. And the manager and the salesman .they said to me my old car has no equally there were real rute to me. They offend me. They I went to buy a car. And the manager and the salesman .they said to me my old car has no equally there were real rute to me. They offend me. They said the only way you get the new car is if you put $4000 down. Please guys W $4000 i buy a nice car. More