Pride Kia of Lynn

Pride KIA is an outstanding auto dealership having great Service department and staff. Chris DeFelice, Service Advisor, is a competent and outstanding employee: he is knowledgeable, industrious and gracious Service department and staff. Chris DeFelice, Service Advisor, is a competent and outstanding employee: he is knowledgeable, industrious and gracious. He assures that my KIA K5 remains in pristine condition. More

They are always so fast and courteous and I love the fact that they clean the car after every service! that they clean the car after every service! More

It’s a good place for me and the are good people working and they respect ur need and they respect ur need More

Follow up on a previous review. Worked with Phil McCabe a few months ago and he ws great to work with. Very professional and personable. Recently had an issue (minor) with my car an Worked with Phil McCabe a few months ago and he ws great to work with. Very professional and personable. Recently had an issue (minor) with my car and I reached out to Phil and asked for his assisatnce. He went out of his way to help even though his main job is to sell cars. Ask for Phil McCabe at Pride Kia, you will not be disapponted. More

Stephanie was very pleasant and helpful explained everything regarding work on my car. Work on car did not take long which was great. everything regarding work on my car. Work on car did not take long which was great. More

Excellent service as always film McCabe was excellent he made the whole experience painless. Please when I came to pick the car up everything was already. made the whole experience painless. Please when I came to pick the car up everything was already. More

Working with the service department was good the wait was not hard to do. I was informed about what else I needed to have done and the cost. not hard to do. I was informed about what else I needed to have done and the cost. More

Extreme Vigilance Required—Deception and Hidden Fees on Kia Niro Purchase I love the 2025 Kia Niro Hybrid EX. The final delivery employee was knowledgeable and kind. However, the purchase process was hi Kia Niro Purchase I love the 2025 Kia Niro Hybrid EX. The final delivery employee was knowledgeable and kind. However, the purchase process was highly deceptive and stressful, requiring constant, aggressive intervention to secure the initial advertised price. Pricing and Contract Deception: The dealer repeatedly inflated the final sale price, quoting a higher total three times, even though I was just trying to get the *advertised* price. The final, higher price adjustment was hidden in the fine print of the loan agreement after we had verbally agreed on a lower number minutes earlier. I had to strongly insist the dealer correct the price back to the initially advertised amount, a request they resisted until the final hour. Hidden Fees and Financial Misinformation: Undisclosed Add-ons: A mandatory $500 fee for a "pulse braking" accessory was added to the invoice without my knowledge or consent. (Not counting the unneeded carpet floor mats.) High Doc Fee: The document preparation fee of $699 was excessive. Upsale Pressure: Dealer tried to get me to lease and get unnecessary coatings and additional warrantees. Financing Markup: Despite an 800+ credit score, I was offered an APR of 7.75%, a deliberate markup significantly higher than the rate I was eligible for, which the dealer failed to transparently disclose. False Payoff Information: The dealer told me the complete falsehood that I was required to make three monthly payments before I could pay off the loan balance. Coercion: The dealer initially demanded a $500 delivery fee but only waived it in exchange for a promise of a "good review," a coercive attempt to manipulate their public rating. Conclusion: I recommend the Kia Niro hybrid, but buyers at this dealership should meticulously scrutinize every line of the contract and be prepared to battle over undisclosed fees and interest rate markups. More

The staff at Kia Pride very friendly and professional. The car was fixed in time as promised. Very happy! Thank you! The car was fixed in time as promised. Very happy! Thank you! More

Stephanie was excellent in the service department very pleasant and efficient. Loved working with her. pleasant and efficient. Loved working with her. More