Pride Kia of Lynn

Literally go ANYWHERE else. Worst dealership I have ever dealt with. They are incompetent, rude, and management should not be considered management. Wish I read the reviews pr Worst dealership I have ever dealt with. They are incompetent, rude, and management should not be considered management. Wish I read the reviews prior to buying my car. They are literally the worst, and I do not say that lightly. Contacted the owner of Pride, and she never responded- the lack of professionalism is truly astonishing....and no one cares if you follow up. Literally, no one. Pay more and go somewhere else. Wish I didn't have to give them 1 star on this rating, they deserve no stars. More

DeAndre was extremely Helpful during the whole process and genuinely wanted to help me find something in budget and All Wheel Drive. 10/10 and genuinely wanted to help me find something in budget and All Wheel Drive. 10/10 More

Worst dealership! !!! Asked about me buying out my lease. Sales manager says $1495, we take your car, look it over , certify it. Register it. And so on. I thought great !!! Asked about me buying out my lease. Sales manager says $1495, we take your car, look it over , certify it. Register it. And so on. I thought great. Now I’m covered. Alls good. Then I go to finance, do the deal, get an extra coverage warranty, I’m feeling great, and then this. After discussing the “certification process” I asked about the fact that the vehicles has 20k miles and tires are showing age and the brakes could possibly be too. It was stated that it probably wouldn’t be certifiable with those components needing attention, understandable. At that point, with my salesman, the SALES MANAGER, the service guy and the finance guy standing there, I posed the question of why would/should I get my car certified and what exactly is that fee for since I had just purchased a service contract that supersedes their certification? It took over an hour to get the xx answer that it is for paperwork. So, I look at my contract and there is already a $699 documentation fee (line 7 on your P&S) added to your numbers. DeAndre Cook GREAT SALESMAN the rest of Pride Motor Group, not so much. I don’t normally write reviews but this is xxxxxxxx. Won’t step foot in any of there dealerships and would not refer anyone. Also sent email to GM which was also useless. More

This place is a fraud emailed yesterday about a vehicle to see if it was in stock and got a reply from Kirk stating yes we have it on hand. I show up today and they tell me the vehicle is not available ons to see if it was in stock and got a reply from Kirk stating yes we have it on hand. I show up today and they tell me the vehicle is not available onsite. So I asked about some of the other cars listed as up to date and in stock on the website and was told well you can go by the website even though they allow the cars to get posted to 3rd party sites for sale. So, waste your time and go get scammed into so xx line they will feed you if you like…. More

Called this dealership where I bought my wife’s car, 2021 Kia Sorrento. Paid in full. The car now has an engine light on and the transmission seems to be going. Truck has 10K miles on it. Called the service Kia Sorrento. Paid in full. The car now has an engine light on and the transmission seems to be going. Truck has 10K miles on it. Called the service department and asked for an appointment and I will need a car loaner from them, I paid CASH for the truck, I was told by the service manager that they can’t get me a loaner for at least 6 months. Lmfaooo. She was rude and seemed like I was bothering her for HAVING TO DO HER JOB!!! Unreal. DONT BUY FROM THIS xxxx PLACE. More

Sales consultant that worked with us was very helpful and knowledgeable. It was a pleasure working with Tony Grey and Kenny Bettano. Very nice people. knowledgeable. It was a pleasure working with Tony Grey and Kenny Bettano. Very nice people. More

Permaul made it very easy and efficient with the process. Really helped me out and ended up with a beautiful car that I love. Really helped me out and ended up with a beautiful car that I love. More

Everything went great. The salesmen were extremely helpful and weren’t your typical pushy salesman on purchasing anything. They let me take my time when deciding what I was buying. Definitely will be helpful and weren’t your typical pushy salesman on purchasing anything. They let me take my time when deciding what I was buying. Definitely will be purchasing at pride Kia again in the future. More

Regardless an Oil Change to a Major Service Repair, they always do an awesome job, Chris is my main contact for any concerns I may have, even if he is busy, he takes the time to focus on whatever I have to always do an awesome job, Chris is my main contact for any concerns I may have, even if he is busy, he takes the time to focus on whatever I have to say, that is always deeply appreciated, I wish there were more people like him in this world we live in today, everyone always in a rush and takes no time to listen, he is truly an asset to the company. More

I went in for service on my 2019 Sportage lease and ended up leaving in a 2021 Sorrento X. This was the easiest car lease or purchase I have ever experienced. The whole deal was done within an hour and there up leaving in a 2021 Sorrento X. This was the easiest car lease or purchase I have ever experienced. The whole deal was done within an hour and there was no back and forth. They came right out with the lowest number they could which fit right into my budget. the car was cleaned and detailed in an hour and I was on my way. If you’re interested in buying a Kia, visit Pride Kia in Lynn! The whole staff is great but special kudos to my salesmen Joe Raimondi. He was very straightforward and honest and that’s all you can ask for! This is actually my 2nd car through Pride and may not be my last! If you want the best customer service, visit Pride Kia! More