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Priority Honda Roanoke

Roanoke, VA

4.8
615 Reviews
Thank you for visiting Priority. Priority Automotive is built on such a simple idea: Put the customer first. Those aren't just words. They're our promise. And the meaning behind our name. You can feel it in some very enjoyable ways. Like Priorities for Life, our award-winning lifetime value package. It saves our customers thousands of dollars in maintenance costs every year. And then there are our dealership amenities. Everything from kids' play areas and Wi-Fi? to manicures and relaxing massage chairs. It's all included, and all part of putting you first. Why? Because we know that without our customers, we can't succeed. And it keeps them coming back year after year. Today, Priority is one of America's fastest-growing dealership groups. We're proud of that, and even prouder that you are considering Priority for your next vehicle purchase. Dennis Ellmer, President, Priority Automotive
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3311 Peters Creek Road

Roanoke, VA

24019

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Showing 615 reviews

May 31, 2024

Priority in Roanoke scheduled my repair and did just as they said they would. I went to another Honda dealer for this repair and was rescheduled twice After arriving at my appointment. No prior notice to m More

by BBRYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

May 31, 2024

John Wise and Ryan Pimlott were of great help! Had a very good experience in general More

by naa
Recommend Dealer
Yes
Employees Worked With
Ryan Pimlott
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

May 31, 2024

The service was right on time and all work was done as planned. The staff was very pleasant and helpful. More

by dsomerville60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Service was fine. No issues. Replacement part worked as expected. Blah. Blah blah. Word count More

by ddanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Excellence service. Would not take our vehicle anywhere else for maintenance. Highly recommend this dealership. More

by GEOROBERTSON3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Staff was great , very polite, helpful and informative,also it’s great that I didn’t have to wait. Someone took me home and picked me up to get my car, thanks!! More

by Teresa Bonamo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Every person I have dealt with at priority Honda, from sales to the service department was honest and forthright. More

by tims32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Our sales person Richard Burton was awesome. Not pushy or sales pressure oriented. He was knowledgeable of the product with out applying any pressure gave us time to talk and think. Would recomm More

by jeff.scribner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Mohr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

The service department was great. I did not have an appointment but they were able to get me in and out in about an hour. Thank you! More

by saeztatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Very friendly and honest dealership. John was a great salesman. He worked with us on our trade in and helped us get the exact car we wanted. Will definitely go back to John and Priority More

by tomboaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Waskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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