Priority Honda Roanoke
Roanoke, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Dwayne is the absolute BEST! !! Very pleased with everything!! Thank you! Couldn’t be more pleased!!! !! Very pleased with everything!! Thank you! Couldn’t be more pleased!!! More
The dealership always does great with providing information about your vehicle and is excellent with repairs information about your vehicle and is excellent with repairs More
Dropped my car off in May regarding an issue and was told it was a system update that Honda was aware of and I would be contacted once the update was done. When I took my car in for my oil change I mentioned it was a system update that Honda was aware of and I would be contacted once the update was done. When I took my car in for my oil change I mentioned the update and no one seems to know what I'm talking about plus I was told I needed to bring my car in again because they didn't think that was the issue. The guy in May did document my issue but is no longer with the company. More
Communicated expectations directly, followed through and clearly outlined work done. Pleased with his thoroughness and care. clearly outlined work done. Pleased with his thoroughness and care. More
Excellent service! Taylor was kind and considerate. She was prompt, and kept us updated on the work! Taylor was kind and considerate. She was prompt, and kept us updated on the work! More
Service was great. Pick up was faster than expected. And he was very friendly and helpful. Pick up was faster than expected. And he was very friendly and helpful. More
Daniel was prompt and knowledgeable about service for my car as well as friendly and professional. The dealership is clean and always ready when I drive into the garage for service. I feel important as a cu car as well as friendly and professional. The dealership is clean and always ready when I drive into the garage for service. I feel important as a customer. More
Dealer was very helpful in a bad situation. I had scheduled my appointment on line.It was supposed to be a wait but something happened and it was a drop off. They worked me in as I had appoin I had scheduled my appointment on line.It was supposed to be a wait but something happened and it was a drop off. They worked me in as I had appointments all day and couldn’t leave my car. Went above and beyond plus doing extra stuff to my car and not just minimal so I would not have to come back More
Richard, Jeffrey and Jamal were great to deal with. Top notch customer service from those guys. They were above and beyond and were very accommodating. Thank you. I do not appreciate being lied to b Top notch customer service from those guys. They were above and beyond and were very accommodating. Thank you. I do not appreciate being lied to by Julie Felix about my car not being dented on the back. I would have purchased it regardless but telling me it was a different car that was dented only to get mine home and my husband point out where mine had been "fixed" in that very spot, was not cool. It now makes sense why she kept the trunk opened while I looked it over. I expect some flaws with a 5 year old vehicle. However I don't expect to be lied to. You're the face of Priority Honda. Do better. More
Courteous, helpful, caring, good follow up. Nice, clean facility. Provided most things I asked for in addition to vehicle purchase. Nice, clean facility. Provided most things I asked for in addition to vehicle purchase. More