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Priority Honda Roanoke

Roanoke, VA

4.8
515 Reviews
Thank you for visiting Priority. Priority Automotive is built on such a simple idea: Put the customer first. Those aren't just words. They're our promise. And the meaning behind our name. You can feel it in some very enjoyable ways. Like Priorities for Life, our award-winning lifetime value package. It saves our customers thousands of dollars in maintenance costs every year. And then there are our dealership amenities. Everything from kids' play areas and Wi-Fi? to manicures and relaxing massage chairs. It's all included, and all part of putting you first. Why? Because we know that without our customers, we can't succeed. And it keeps them coming back year after year. Today, Priority is one of America's fastest-growing dealership groups. We're proud of that, and even prouder that you are considering Priority for your next vehicle purchase. Dennis Ellmer, President, Priority Automotive
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3311 Peters Creek Road

Roanoke, VA

24019

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Showing 515 reviews

May 13, 2024

All are courteous, well aware old what needs to be done, work quickly for custoners More

by mlspencer47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 13, 2024

Great service, very informative. .super nice people all around. Clean waiting area, very prompt, kept you informed via text as to what was happening. More

by suehum44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

May 13, 2024

I love this dealership. All the staff is helpful and I have only dealt with them for the past 10 years. I will not go anywhere else! More

by MFLANNNAGAN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Waskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
DC Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

May 13, 2024

Always good service! I appreciate knowing that my car is well cared for! That's the reason I bring it to Priority! More

by ARTISTMJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 12, 2024

They are professional and they tell me ahead of time what kind of work needs to be done on my next visit. More

by SIS2AJLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

May 12, 2024

Priority Honda of Roanoke is my first and only place for my new car purchases and all of my maintenance needs. The best staff are the very reason I keep returning to this dealership. Thank you all !!! More

by WTUNGASVETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hall
May 12, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 11, 2024

I always like working with Jereme. I know I can trust him. He gets back to me promptly when I text him with a question. I try to get him as my advisor whenever I bring either one of More

by COACHA3
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jerome here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 11, 2024

The place is clean and nice. Staff are accommodating to their customers. They will explain everything to you on what will be done to the car before and after. Very good service More

by glaisajoy.cabigon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

May 11, 2024

Great dealership to deal with. Great sales force. Good atmosphere clean facilities, good selection trucks. More

by TROUTRUN2240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

May 11, 2024

Staff is always friendly and facility always clean. Service department has always provided excellent service. Adam has been very helpful. More

by ALETTBOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

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