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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

October 24, 2024

Extremely knowledgeable, helpful, and professional Service writers that back up the management and sales department. This makes this Priority Honda, location an easy choice. More

by lovebeingaginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester, Kevin Mohr, Larry Dunn, Rachel Zastrow, Mark Ross, Jennifer Tucker
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 24, 2024

We had issues with our Accord on second day of driving it and they have not been helpful in making it right. More

by KC
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Stump
Report | Print
Oct 27, 2024 -

Priority Honda Roanoke responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Neal Young NealYoung@lithia.com

October 24, 2024

Very Helpful sales force. Good service department. Car was ready on time. Thanks very much More

by scjamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Ryan Pimlott
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 24, 2024

Dealt with this dealership and they have done a good job. have dealt with Larry Dunn on numerous occasions.Larry is a great asset to the company. Wish they would fill up washer fluid when vehicle comes in for More

by BERGLUNDAUTODOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry dunn, Taylor Stump, Jennifer Tucker
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Larry and our team can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Very polite and courteous treat their customers very professional and always have a smile for everyone More

by BONDLARRY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you, Larry, for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Always a pleasure doing business with Priority. They have friendly associates and they finish service in a timely matter! More

by CINWICK76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Daniel communicated everything about my car’s service in a very timely manner and answered my question about picking up my car quickly and accurately. He did a great job. More

by BETHJOJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Oct 23, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Daniel delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Honda Priority is reliable and does good work. Communication with the customer is good as well. More

by YVONNEMCMAHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out, Yvonne. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Was pleased with service in every aspect with polite interaction and prompt response to my needs More

by alanero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Great experience with my recent service. Waiting room was nice and Adam was really great. More

by ANDREA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Adam Garst
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam and the team met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

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