Priority Honda Roanoke

My Service Representative was attentive, thoughtful, kind and patient. I had mistakenly brought my car in a day early to drop it off for a service appointment, owing to a string of errors I’d committed in d and patient. I had mistakenly brought my car in a day early to drop it off for a service appointment, owing to a string of errors I’d committed in dealing with my Type 2 Diabetes. I explained what was wrong with me (low blood sugar). Long story short, she and her coworkers kept me safe, helped me stabilize my blood sugar and got my car ready a day early - I love Priority One Honda! More

Great, kept me informed on the vehicle status. Ver professional wasnt pushy when I did not have them change filters Ver professional wasnt pushy when I did not have them change filters More

We’ve had good experiences both purchasing and with service at Priority. The staff have been fantastic. service at Priority. The staff have been fantastic. More

Very professional and attentive to their customers. If in for simple maintenance will be given notice of possible problems now or in future. Answer question if any. If in for simple maintenance will be given notice of possible problems now or in future. Answer question if any. More

The folks there were fast, clean, and did a great job to get us home very soon for our return trip home. Thanks again for being so quick and effective!! Take care!! get us home very soon for our return trip home. Thanks again for being so quick and effective!! Take care!! More

I brought my car in for service the afternoon before my 9:30 appointment the next day. The intake was quick, professional and easy. I was notified later that day that my service was complete! The pickup wa 9:30 appointment the next day. The intake was quick, professional and easy. I was notified later that day that my service was complete! The pickup was again a seamless process. All the staff I encountered were pleasant and efficient. I have purchased 2 cars from this dealership and I am so pleased with my salesperson, Racheal, she stays in contact, but not bothersome. I know she’s there and will contact her if I need or want another vehicle. More

The dealership promised me a 400 dollar valued piece of equipment to add to my newer vehicle as part of the purchase agreement. They later call me and say that particular part, a roof rack, would not fit s equipment to add to my newer vehicle as part of the purchase agreement. They later call me and say that particular part, a roof rack, would not fit so they swapped it for cross bars. Which was fine except they told me the price of this item was comparable, maybe less than 20 dollars, and then it turns out that the part is 220 dollars cheaper. This was dishonest and shady as it feels like they tried to dime me out of a couple hundred dollars. Would not recommend. If they said the true price and then offered an additional item or refund to make up the difference then it would have been acceptable. More

I wanted my car to receive all the work it needed to catch up on what had not been done and they did just that. Courteous and professional. catch up on what had not been done and they did just that. Courteous and professional. More

Julie Felix is the best. I always ask for her, she is so nice and lets you know what you ask. I always ask for her, she is so nice and lets you know what you ask. More

Professional and prompt follow through. Taylor is knowledgeable and puts the right tech on the right job. Taylor is knowledgeable and puts the right tech on the right job. More