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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

October 11, 2024

It is good when I get there. But making an appointment is a very difficult task. More

by LISAPSMITH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Oct 12, 2024 -

Priority Honda Roanoke responded

Lisa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

October 10, 2024

Working with Daniel was a pleasure. BTW, this is like the third survey I have answered and the program keeps sending me to a different place at the end. More

by TAR
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Oct 12, 2024 -

Priority Honda Roanoke responded

It's great to hear that Daniel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 10, 2024

There services department has improved since my last visit 2 years ago. They were punctual and helpful with the check in process and check out process. I really appreciated Ms Tucker’s customer service More

by holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Oct 11, 2024 -

Priority Honda Roanoke responded

Thank you so much for your very kind assessment. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 10, 2024

Thanks for fitting me in for service as I am heading back to hurricane ravished FL tomorrow. More

by pgnme2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Oct 11, 2024 -

Priority Honda Roanoke responded

You're welcome! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 10, 2024

Work on my car was done completely and accurately. I received a phone call when my car was done. More

by Melissa.friedrich123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Report | Print
Oct 11, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review, Melissa. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 10, 2024

Am well pleased with all. Taylor was great and very knowledgeable. Very professional treated me with respect More

by ILSEANDME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Oct 11, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

October 10, 2024

every one i dealt with was great and attentive to my needs thank you for your staff being so supportive More

by nancysimmons51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Oct 10, 2024 -

Priority Honda Roanoke responded

Thank you, Nancy, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

October 10, 2024

Rachel was very kind and professional, not at all pushy and asked every step of the way if we had any questions. More

by JONES.CHELLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Rachel Zastrow
Report | Print
Oct 10, 2024 -

Priority Honda Roanoke responded

Chelle, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachel met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

October 10, 2024

So far I’m very pleased with this dealership , would recommend to others if looking for a dealership More

by clmorri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Powell
Report | Print
Oct 11, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 10, 2024

Adam and his team have always been able to schedule and complete my service when promised. I’m so happy I chose Priority Honda More

by LAUWESMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 11, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

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