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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

June 20, 2024

I have only had on problem since I bought my vehicle four years ago. Thankfully she no longer works there. Larry Dunn always reaches out on birthdays and holidays. Adam has been my service representative More

by SWEETCANDIJ44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Jun 22, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

June 20, 2024

Very courteous and pleasant. Answered my questions and explained in detail the services rendered this day. More

by Jbrackenrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Jun 22, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

June 20, 2024

Great service. Kept informed at every step. Adam is awesome. My Fit is running great! More

by FEREED2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Jerome Mosser
Report | Print
Jun 22, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

June 20, 2024

This is my 5th Honda from the same dealership. My first tome working with Shane and second with Larry. A wonderful experience as always. 😊 More

by Leighsimpson1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester, Jeffrey Spencer, Larry Dunn, Shane Scott
Report | Print
Jun 20, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear Larry and Shane were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 20, 2024

Good people. Knowledgeable about their products. I have conducted business with this group all my life. More

by LABORMAN2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn, Taylor Stump
Report | Print
Jun 20, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

June 19, 2024

Drop off and pick was easy. I like tge online portal for reviewing recommended additions. Not happy that last time (3000 miles ago), I needed nothing. Now I had 4 additional rec More

by MJDEGEN2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Jun 20, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

June 19, 2024

I love that he was not pushy but very knowledgeable, patient, supportive, and friendly. He made sure I was comfortable with my choice. More

by bondszakiyya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Scott
Report | Print
Jun 20, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

June 18, 2024

The technican that help me was very nice and polite Told me what they would do. Upon completion he called and told me my vehicle was ready. More

by ypcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
Report | Print
Jun 19, 2024 -

Priority Honda Roanoke responded

It's great to hear that Jerome and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

June 18, 2024

Made an appointment online and dropped off vehicle. Service was completed as promised and staff were friendly. More

by Wlkrsn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall
Report | Print
Jun 19, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent service review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be positive. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

June 18, 2024

I go to Priority Honda for routine maintenance and inspections. I had brought my CR-V in due to unusual noises. Diagnosis and repair was quick. Jennifer was attentive and communicated my car's issues More

by Emily S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne, Jennifer Tucker
Report | Print
Jun 19, 2024 -

Priority Honda Roanoke responded

Emily, Thank you for taking the time to share your thoughts on working with Jennifer and our service team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

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