Priority Honda Roanoke

excellent job thank you for support the customer to take care of your car I like it care of your car I like it More

Adam was great! Very effective communications throughout the entire process❤️ Ftom check in to close out Adam was awesome‼️ Very effective communications throughout the entire process❤️ Ftom check in to close out Adam was awesome‼️ More

Performed as expected, nice staff, liked the app that let you track status from your phone you track status from your phone More

Quedé muy satisfecho por la amabilidad, y profesionalidad con que me trataron. Además siempre cumplieron con el horario estipulado. Gracias por tan buen servicio con que me trataron. Además siempre cumplieron con el horario estipulado. Gracias por tan buen servicio More

Fast and efficient very friendly workers I always looks for to go by there very reliable clean environment for to go by there very reliable clean environment More

Was very professional, I only waited 1 hour They took my car right in, didn't have to wait car right in, didn't have to wait More

Incomplete diagnosis. Failure to listen. Stepped identification of all problems-after making the identified repair it did not work and they identified $1,160 more repairs Failure to listen. Stepped identification of all problems-after making the identified repair it did not work and they identified $1,160 more repairs No single coordinator so buckpassing by staff. No notification about rear doors being locked. Overall the worst non-repair experience of my car driving experience More

No one answered the phone or returned messages. Your parts and labor costs are too expensive for me to return for any type of service repair. Your parts and labor costs are too expensive for me to return for any type of service repair. More

I brought my honda element in the Honda dealership to get an oil change. My wheels all had lug nuts. My passenger side was missing a lug. The wheel had the tech finger prints all over the wheel. All or the an oil change. My wheels all had lug nuts. My passenger side was missing a lug. The wheel had the tech finger prints all over the wheel. All or the other lugs were secured. I spoke to the manager & he refused to replace my lug. They wanted to sell me one for 25.00. I'm very disappointed with the service I had. I still want my wheel lug replaced. More

This service center needs to follow directions left by customers better. Left instructions to leave keys locked in vehicle that it would be picked up on a holiday and knew they would not be open. They d customers better. Left instructions to leave keys locked in vehicle that it would be picked up on a holiday and knew they would not be open. They did not do as wished and had to make a hour drive the following day just to pickup keys. More