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Priority Honda Roanoke

Roanoke, VA

4.6
1,376 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,376 Reviews of Priority Honda Roanoke

May 21, 2024

Thank you for the absolutely fast service. I greatly appreciated it. Always appreciated every time More

by Horsley1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
May 21, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

May 21, 2024

Service center employees and technicians are knowledgeable, efficient, reliable and talented.. I highly recommend Honda Service Center. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn, Jerome Mosser
May 29, 2024 -

Priority Honda Roanoke responded

Thank you, Carol, for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 21, 2024

Appointment on time with no delays. Jennifer was great. Work was done really fast. Will definitely continue to be a priority Honda customer. More

by GOLFLADYPINEHURST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
May 29, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jennifer met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

May 20, 2024

Taylor was Very responsive and she took the time to answer any questions in a timely manner More

by KARAKRSTNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
May 20, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear that Taylor and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Best Regards, Neal Young NealYoung@lithia.com

May 20, 2024

I have never had any issues with Priority Honda Roanoke themselves. Everyone there is helpful and knowledgeable. I’ve purchased 2 cars here and will continue to do so at this rate. More

by ajsakalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Waskey, Taylor Stump
May 20, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

May 20, 2024

Great service! Was very fast. So quick I could’ve just waited and not used the shuttle. But it’s a great service to have, extremely thankful. More

by Savanaashlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke , Taylor Stump
May 20, 2024 -

Priority Honda Roanoke responded

It's great to hear that Taylor was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 20, 2024

Adam Garst at Priority Honda Roanoke is very professional and gives good explanations of estimated costs and work performed. More

by ggordonva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
May 20, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that Adam had the opportunity to work with you and thrilled that you found your experience with us here at Priority Honda Roanoke to be positive. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

May 20, 2024

Adam Garett always remembers my name when I have service done on my cars. He is so polite and thoughtful if I have to ask any questions. He is very knowledgeable about Hondas. More

by NSCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
May 20, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words for Adam and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

May 19, 2024

Jennifer was awesome! I also liked being guided in with my car by a person. Waiting room was well kept and nice. Also loved the good natured banter between employees! More

by Kelseywilliams.noke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
May 20, 2024 -

Priority Honda Roanoke responded

Thank you, Kelsey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. We can't wait to share this kind review with Jennifer! Best Regards, Neal Young NealYoung@lithia.com

May 19, 2024

There always good but they messed up my mileage, the the over charged me but go me return More

by chefandrewbierman12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
May 20, 2024 -

Priority Honda Roanoke responded

Andrew, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

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