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Priority Honda Roanoke - Service Center

Roanoke, VA

4.7
403 Reviews

403 Reviews of Priority Honda Roanoke - Service Center

Sort by
May 16, 2024

The team is very professional. Jennifer kept in touch with me through the process. I am very happy with the results. More

by jruscs10s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 16, 2024

Great customer service and take care of the issues efficiently and Cost effectively to your satisfaction More

by sunnyarikat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 16, 2024

Very professional about there job Just kind and courteous about the business. It was a pleasure working with them More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 15, 2024

People are friendly, polite and respectful. Have not been happy with how long it takes to service a car. Service takes way too long! More

by Shoyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 15, 2024

The staff were very friendly and courteous. They kept us updated of the progress. The waiting area was comfortable. More

by DPATSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 15, 2024

They were very pleasant and we didn't have to wait very long for them to complete the inspection. Very pleased with the service. More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jereme
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May 16, 2024 -

Priority Honda Roanoke responded

Pamela, Thank you for taking the time to share your thoughts on working with Jereme and our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 15, 2024

If Adam is the young man who checked me in he is very nice great customer service enjoy seeing him when I come to get service. More

by OLIVIA4066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Priority Honda Roanoke responded

Olivia, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 15, 2024

Adam was extremely helpful and courteous with getting me in and out in a timely manner. Your mechanics in your service department does a great job. Thank you More

by dee18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Priority Honda Roanoke responded

Dee, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 14, 2024

they got the car in and got it fixed the same day so I could pick it back up while in town I really appreciated it More

by jam4vt79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 14, 2024

Very helpful when scheduling your appointment and getting your work done in a very timely manner. More

by willielaprade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business, Willie, and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

Helpful
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