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Priority Lexus Newport News
Newport News, VA
626 Reviews
At Priority Lexus Newport News, it’s our mission to provide the drivers of Newport News and all surrounding areas with prestigious, luxury vehicles. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built. We are your premier Newport News dealer. Priority Lexus Newport News News serving Newport News, Williamsburg, York County, Hampton, and Poquoson.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 626 reviews
November 04, 2025
Just a good dealership, both sales and service. Worth the drive of over 100 miles to get there. Worth the drive of over 100 miles to get there. More
by smtscottyt67
October 28, 2025
Corey came to my rescue! I was at my Lease end and I needed to turn my car in. With patience and understanding, Corey found a beautiful replacement for my Lexus ES 350! He is I was at my Lease end and I needed to turn my car in. With patience and understanding, Corey found a beautiful replacement for my Lexus ES 350! He is professional, and passionate about taking care of customers! It was truely a pleasure to work with him! More
by mahogany217
October 28, 2025
Latoya’s professionalism and knowledge, played a huge roll in my decision to trust Priority Lexus with ending my lease and purchasing another car. She is passionate about taking care of her customers and roll in my decision to trust Priority Lexus with ending my lease and purchasing another car. She is passionate about taking care of her customers and it shows! I couldn’t have done this without her! More
by mahogany217
October 08, 2025
The technician was very professional & courteous. He explained all scheduled maintenance and estimated wait time. The lounge area was very clean and all maintenance were completed in the estimated He explained all scheduled maintenance and estimated wait time. The lounge area was very clean and all maintenance were completed in the estimated wait time. Keep up the good work! More
by Claytonr2d
October 03, 2025
Everyone is so friendly and very helpful. Jose was in constant communication and provided me with timely status updates. Excellent customer service! Jose was in constant communication and provided me with timely status updates. Excellent customer service! More
by askipper
Employees Worked With
Jose
October 03, 2025
Priority Lexus always is the most professional, and most of all, knowledgeable when it comes to maintenance on my Lexus. The service staff is always accommodating. Great service team! Ill be back! of all, knowledgeable when it comes to maintenance on my Lexus. The service staff is always accommodating. Great service team! Ill be back! More
by Monkey_Man
October 02, 2025
Without a doubt Lexus Priority in Newport News has one fantastic crew working for them. From the moment I stepped into the door until my scheduled departure, I was treated with such a respectful and carin fantastic crew working for them. From the moment I stepped into the door until my scheduled departure, I was treated with such a respectful and caring staff that I felt much like royalty as my car was pampered to its complete required safety recall and programmed inspections. Thank you for making my day Priority. More
by Rita.obrien
Employees Worked With
Latoya
September 24, 2025
I was very impressed with the attention my car was given at my first service appointment. Darrell did a wonderful job and I loved the video! at my first service appointment. Darrell did a wonderful job and I loved the video! More
by patgryder
September 17, 2025
Service was prompt and efficient. I was informed of the progress via text messages and pictures. I was informed of the progress via text messages and pictures. More
by Sue
Employees Worked With
