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Priority Lexus Newport News
Newport News, VA
639 Reviews
At Priority Lexus Newport News, it’s our mission to provide the drivers of Newport News and all surrounding areas with prestigious, luxury vehicles. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built. We are your premier Newport News dealer. Priority Lexus Newport News News serving Newport News, Williamsburg, York County, Hampton, and Poquoson.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 639 reviews
February 09, 2026
Darrell did a great job explaining what needed to be replaced on my vehicle and getting me set up with a loaner while my car was in the shop! It did take about a day and a half longer than expected to b replaced on my vehicle and getting me set up with a loaner while my car was in the shop! It did take about a day and a half longer than expected to be completed, but all of the staff were friendly and helpful with any questions I had. More
by Unique
Employees Worked With
Darrell
February 01, 2026
Got appointment online a night before work was done to my satisfaction and delivered in time as promised. I am using this place to service my car for 13 years. satisfaction and delivered in time as promised. I am using this place to service my car for 13 years. More
by vinodmathur1
Employees Worked With
Darrel
January 31, 2026
As always…stellar service! !! I received a text message before they started servicing my vehicle. I also received a video of them checking my entire car! When service was com !! I received a text message before they started servicing my vehicle. I also received a video of them checking my entire car! When service was completed they come to the waiting lounge and sit down with you and to tell your their recommendations. Priority Lexus is AMAZING!!!! More
by kbranch1209
Employees Worked With
Service Department
January 30, 2026
Very professional and nice to speak with, explained everything to me. I was very satisfied. everything to me. I was very satisfied. More
by tunahunt
Employees Worked With
January 07, 2026
The service department is excellent. The videos provided by the mechanics are well done and informative. Jose manages a smooth running department. The videos provided by the mechanics are well done and informative. Jose manages a smooth running department. More
by W
January 07, 2026
Mohammed took the time to go over every aspect of my new car and I left comfortable and confident that I could drive and enjoy it. car and I left comfortable and confident that I could drive and enjoy it. More
by smehr01
Employees Worked With
Other Employees :
Taylor the Tech assistant.
December 08, 2025
Great service and efficient also friendly service, and I was kept posted on the progress was kept posted on the progress More
by Tatee .cummings
Employees Worked With
November 25, 2025
The service at this dealership is top-notch. The staff is cordial, responsive, and get you in and out in a reasonable time. Their caring attitudes make you feel that not just your business ma The staff is cordial, responsive, and get you in and out in a reasonable time. Their caring attitudes make you feel that not just your business matters, but you also matter. More
by Silverlex25
Employees Worked With
November 19, 2025
Willingly to work with the customer. Have a nice selection of vehicle. Salesman were very nice and professional. Have a nice selection of vehicle. Salesman were very nice and professional. More
by Petoscowboys
