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Priority Lexus Newport News
Newport News, VA
609 Reviews
At Priority Lexus Newport News, it’s our mission to provide the drivers of Newport News and all surrounding areas with prestigious, luxury vehicles. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built. We are your premier Newport News dealer. Priority Lexus Newport News News serving Newport News, Williamsburg, York County, Hampton, and Poquoson.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 609 reviews
November 26, 2024
Dealer/Daryl was honest and upfront about the sale of my TX. He was attentive to our questions and needs. I was satisfied with putting a down-payment to reserve the vehicle until it was ready to be sold. On TX. He was attentive to our questions and needs. I was satisfied with putting a down-payment to reserve the vehicle until it was ready to be sold. Once the recall issue was resolved, the sale of the car moved swiftly. Would have loved to have gotten a little more of an incentive for having to wait several months for the vehicle. All in all, it was a good experience with this dealership. More
by benn
November 26, 2024
Service department very professional. Our salesman continues to support us 👍. We have bought several LEXUS from this dealership Very responsive to our concerns Our salesman continues to support us 👍. We have bought several LEXUS from this dealership Very responsive to our concerns More
by JCD3NAVY
Employees Worked With
KHALEB. DONNA
November 26, 2024
Mr. MOHAMAD MAYASSI Thank you for professionalism, kindness and customers service. Also, your patience and knowledge throughout the process of purchasing my vehicle were invaluable. I highly recommen kindness and customers service. Also, your patience and knowledge throughout the process of purchasing my vehicle were invaluable. I highly recommend this dealership. Thank you. 5 Stars More
by gowilliams59
November 25, 2024
Easy to get a service appointment, good customer service reps, excellent finance people, reliable service. reps, excellent finance people, reliable service. More
by kjnugent
Employees Worked With
November 25, 2024
My experience with priority Lexus Newport News was pleasant. Taylor was my Salesman and he went above and beyond Exceed my expectations. If I was to ever purchase again, I will go back to him. Thank y pleasant. Taylor was my Salesman and he went above and beyond Exceed my expectations. If I was to ever purchase again, I will go back to him. Thank you so much, Taylor for Taking care of me I love my new ES 350 More
by lachandafoster
Employees Worked With
Taylor Gaul
November 20, 2024
Everyone was very informative and courteous . . we were very happy with the service . The video was extremely thorough and a great way to provide customers with a direct visualization of what ac . we were very happy with the service . The video was extremely thorough and a great way to provide customers with a direct visualization of what actually is wrong with your vehicle and what was serviced . Excellent .. Latoya helped us from day one with purchasing our vehicle ! Thank you ! More
by cmirach
November 16, 2024
Excellent service, attention to detail, kept me informed vis text and video and personal attention. vis text and video and personal attention. More
by lnorkoret
November 13, 2024
Mr.Mo did a excellent job on showing us the car and explained the process would recommend Lexus to my family and friends thank you Lexus for having a wonderful staff.. explained the process would recommend Lexus to my family and friends thank you Lexus for having a wonderful staff.. More
by AlbrenAl
