Priority Lexus Newport News

Assisted me with the check in process by collecting my services concerns and repairs that needed to be addressed while Latoya was assisting another customer. services concerns and repairs that needed to be addressed while Latoya was assisting another customer. More

Superior customer service provided by Latoya and the service team. We were fortunate enough to get a same day service appointment with Latoya to get the needed problems addressed and repairs completed. service team. We were fortunate enough to get a same day service appointment with Latoya to get the needed problems addressed and repairs completed. Latoya kept us informed with periodic and informative updates of the service process. She escorted us to the waiting area that provided OUTSTANDING accommodations and comfort in a clean and relaxing environment that met all of our needs and beyond our expectations and made the time pass smoothly and quickly. The servicing was completed in a timely manner and Latoya provided a detailed review of all the service repairs that was needed to address all of the issues with recommendations to help avoid future problems. AWESOME CUSTOMER SERVICE LATOYA!!! More

Mr. Mayassi was AWESOME!! He is definitely my #1 sales consultant for future buys. Thank You for everything at the purchase! consultant for future buys. Thank You for everything at the purchase! More

Excellent service, made you feel important, cared about your car as their own! Definitely recommend!! your car as their own! Definitely recommend!! More

On time appointment. Darrell listened to my concerns and issues, took the vehicle and assured they would investigate. Documented their findings, detailed inside and out Darrell listened to my concerns and issues, took the vehicle and assured they would investigate. Documented their findings, detailed inside and out and told me to see if problem reoccurred to contact them immediately. Satisfaction guaranteed with Darrell and the crew. More

Excellent service! I love how they update you with video while your car is being serviced. I love how they update you with video while your car is being serviced. More

Excellent service department. Would recommend Priority Lexus to everyone. If you love your Lexus like like we love ours I would highly recommend them. Would recommend Priority Lexus to everyone. If you love your Lexus like like we love ours I would highly recommend them. More

Easy to make an appointment. Quick check-in. Staff was pleasant and competent. In addition to service advisor keeping me informed, the dealership has an excellent and superb s Quick check-in. Staff was pleasant and competent. In addition to service advisor keeping me informed, the dealership has an excellent and superb set of tools keeping me informed online onservice progress every step of the way. More

They made us feel special. Got car service from them to Costco while they worked on the car. Frenchie was very helpful explaining the features of the car! They are very polite Got car service from them to Costco while they worked on the car. Frenchie was very helpful explaining the features of the car! They are very polite and kind! More

Excellent service from Priority Lexus in Newport News. Kyera was a wonderful person who made sure everything with your car is perfect and gave the absolute best customer service! Thank you to Kyera and Le Kyera was a wonderful person who made sure everything with your car is perfect and gave the absolute best customer service! Thank you to Kyera and Lexus for making my service visit so great! More