Priority Lexus Newport News

Purchasing my brand new "used" RX 350! I was nervous about purchasing a vehicle from luxury brand but Mohamad Mayassi and Thomas Cahoon made my shopping, test driving, discussing the vehicl I was nervous about purchasing a vehicle from luxury brand but Mohamad Mayassi and Thomas Cahoon made my shopping, test driving, discussing the vehicle, and eventually purchasing the vehicle a very smooth process. I want to thank both of them for making myself and wife very happy with our purchase. A special thanks to Charles Barker Newport for being competitive and transparent. More

Mo was very caring and nice. He dose a lot in the community and he was very honest which mean a lot to me and community and he was very honest which mean a lot to me and More

Have worked with Mo numerous times since we first met him in 2009 . Today he sold us a beautiful LS500 ! When you visit this dealership , Mo is THE Man ! in 2009 . Today he sold us a beautiful LS500 ! When you visit this dealership , Mo is THE Man ! More

In my shopping for a luxury SUV I had narrowed it down to Lexus and Acura. I test drove the Lexus with Frenchy Antar and liked it. Then COVID struck and I waited. When it came to deciding I worked with Moham Lexus and Acura. I test drove the Lexus with Frenchy Antar and liked it. Then COVID struck and I waited. When it came to deciding I worked with Mohamed Mayassi and Tony Rutherford to stay within my budget. Jane Tucker helped me to exchange plates and as a bonus extended my registration. I had a great experience and am now the proud owner of a new Lexus NX. Service was top notch and hassle free. I never felt hassled. More

My wife and I had a very easy and stress free time working with Mr Mohamad Mayassi on the purchase of our Lexus. He was very straight with us and very respectful. We actually enjoyed this experience w working with Mr Mohamad Mayassi on the purchase of our Lexus. He was very straight with us and very respectful. We actually enjoyed this experience with his help and that says a lot after purchasing many vehicles from various dealers over the years. The finance manager Tony was also not pushy and very pleasant to deal with. I definitely recommend this dealer. More

We had a wonderful experience getting our new Lexus at the Charles Barker Newport News location. Normally, I view buying vehicles as a stressful/elongated process but that was not the case today. It was the Charles Barker Newport News location. Normally, I view buying vehicles as a stressful/elongated process but that was not the case today. It was so smooth and without pressure tactics. Mohammad was very attentive to us, answered all our questions. We highly recommend him. We will only buy Lexus from now on. More

Tire issue on 2019 ES350. I have had 3 sets of tires on a brand new 2019 ES350. The first set was replaced within 200 miles of purchase. The second set was recently replaced wi I have had 3 sets of tires on a brand new 2019 ES350. The first set was replaced within 200 miles of purchase. The second set was recently replaced with less than 20,000 miles on the car. Originally I was told I had to go to a Bridgestone dealer to get this resolved but after speaking to my salesman (Mohamad Mayassi) & the service manager (Angela Hoover); I was told I could get a new set of tires at 1/2 price. I asked the General sales manager (Thomas Cahoon) if they would sell me tires at cost & discount the labor & he agreed immediately. Charles Barker took a very dissatisfied customer & did the necessary things to make me a lifetime customer. Thanks to all who were involved! More

Ultra Professionals who sell Ultra Luxury Cars Mohamad Mayassi and Tony Rutherford were Exceptional. They were Honest, Professional, and Straightforward! They went out of their way to find the ex Mohamad Mayassi and Tony Rutherford were Exceptional. They were Honest, Professional, and Straightforward! They went out of their way to find the exact car I wanted; and sold it at a great price. I would repeat the experience any day! More

Above Reproach First and foremost I am greatful for the service that was rendered to me by Mohamad and the Lexus staff. I have been a returning customer of Charles First and foremost I am greatful for the service that was rendered to me by Mohamad and the Lexus staff. I have been a returning customer of Charles Barker Lexus for years. it was a bitter sweet in returning without My Loving deceased wife, She really enjoyed the Charles Barker Lexus staff in Newport News..I am greatful to God for the compassion that was shown to me at the dealership ! words can not describe the feelings and the emotions that I am still feeling inside . Mr Mohamad and the Charles Barker staff may God continue to bless each one of you is my prayer! Pastor Michael Langley Smithfield VA More