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Priority Lexus Newport News

Newport News, VA

4.9
625 Reviews
At Priority Lexus Newport News, it’s our mission to provide the drivers of Newport News and all surrounding areas with prestigious, luxury vehicles. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built. We are your premier Newport News dealer. Priority Lexus Newport News News serving Newport News, Williamsburg, York County, Hampton, and Poquoson.
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12831 Jefferson Avenue

Newport News, VA

23608

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Showing 625 reviews

March 04, 2019

Overjoyed My Husband and I truly would like to thank Mohamad for everything When I say a great SALESMAN. he stands behind that word......Thanks again Mohamad More

by rissaw2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawonda Massenburg
Mar 04, 2019 -

Priority Lexus Newport News responded

Thank you for your review! We're so glad to hear that you had a great experience with Mohamad at our dealership. Thank you for "riding with Charlie"!

March 02, 2019

Returning Client, Mohamad Mayassi and his team at Charles Barker NN have consistently provided outstanding automotive consulting and sales support to me and my family. More

by rozcov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Puca, Thomas Cahoon, Tony Rutherford
Mar 04, 2019 -

Priority Lexus Newport News responded

Thank you very much for taking the time to leave us a review. We're so proud that Mohamad has consistently provided you with outstanding service during your visits with us. We're glad to have you as a member of our Lexus family. Thank you for "riding with Charlie"!

February 27, 2019

Excellent experience and great customer service. From sales consultant Mohamad,Business Manager Massenburg, technology consultant Joe, we enjoyed our trip from Maryland to purchase our Lexus. The tri More

by Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick (Frenchie) Antar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawonda Massenburg
Feb 27, 2019 -

Priority Lexus Newport News responded

Congratulations on your new Lexus! We're so grateful that you traveled all the way from Maryland to work with us. We're glad that Mohamad, Joe, and the rest of the team gave you an excellent experience. Please don't hesitate to reach out if there's anything more that we can do for you. Thanks for "riding with Charlie"!

February 25, 2019

Good experience Derrick is the man. I got there and he had the car ready to go. I test drove it and then we made the deal. He sent it off to be cleaned and inspected More

by Robby Chaggar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Nichols
Feb 26, 2019 -

Priority Lexus Newport News responded

Robby, thank you for taking the time to leave us a review. We're glad that Derrick provided you with excellent service! Thanks for riding with Charlie!

February 25, 2019

Great Experience I had high expectations for the Lexus dealership and was not disappointed. Or first experience was the test drive on a raining and cold day. Derrick More

by Tripp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cahoon, Derrick Nichols, Shawonda Massenburg
Feb 26, 2019 -

Priority Lexus Newport News responded

Tripp, we're pleased to hear that we met your high expectations of our dealership. We are committed to excellence in service every day, for every customer. Thanks for taking the time to leave us a review of your experience and thank you for riding with Charlie!

February 20, 2019

New Car Purchase I recently purchased a automobile from Mohamad Mayassi at Charles Barker Dealership. We were looking at the RX350L. My wife and I were comparing a few More

by happy buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Priority Lexus Newport News responded

Thank you for taking the time to leave a review. We are happy that you received excellent service from Mohamad. Congratulations on your new RX350L and welcome to the Charles Barker Lexus Newport News family! Have a great day and thank you for "riding with Charlie"!

February 17, 2019

Best dealership buying experience of my life This is the 40th car I have owned in my life and this transaction was by far the best experience I have ever had. I live about an hour from the dealer More

by Asdfghjkl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawonda Massenburg
Feb 19, 2019 -

Priority Lexus Newport News responded

Thank you for taking the time to leave us a review. We're glad that you had an exceptional experience with our team. Have a great day and thanks for riding with Charlie!

February 14, 2019

Great Experience would Recommend to Anyone! My fiance' and I were looking for a new vehicle for myself, we saw they had a low mileage 2018 TLX on their lot, we drove down from and were greeted b More

by JermaineM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Rutherford, Shawonda Massenburg
Feb 15, 2019 -

Priority Lexus Newport News responded

Jermaine, thank you so much for your kind review. We appreciate your feedback and are happy that you had a great experience with our team. Please don't hesitate to reach out if there's anything more that we can do for you. Have a great day and thanks for "riding with Charlie"!

February 11, 2019

Very pleased! Great Experience! I was so fortunate to have Mohamad Mayassi assist me in purchasing my Lexus RX350. He was so knowledgable and the entire team was very professional, c More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Rutherford, Shawonda Massenburg
Feb 12, 2019 -

Priority Lexus Newport News responded

Mary, thank you very much for taking the time to leave us a review. We're happy that you had a great experience with Mohamad and the team. Congratulations on your RX350! Have a great day and thank you for "riding with Charlie"!

January 31, 2019

great people to deal with I dealt with Mr Mohamad Mayassi in my recent Lexus GX purchase , which was the second one I purchase from him and the Charles Barker Newport News deal More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Priority Lexus Newport News responded

Hello, Kevin. Thank you for taking the time to leave us a review. We're happy that you had a great experience with Mohamad. We look forward to working with you again in the future! We hope you're enjoying your new GX, thanks for riding with Charlie!

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