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Priority Lexus Newport News
Newport News, VA
625 Reviews
At Priority Lexus Newport News, it’s our mission to provide the drivers of Newport News and all surrounding areas with prestigious, luxury vehicles. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built. We are your premier Newport News dealer. Priority Lexus Newport News News serving Newport News, Williamsburg, York County, Hampton, and Poquoson.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 625 reviews
May 22, 2025
Liked the video provided by the technician of work done and proposed very much. Also good work done in a timely manner and proposed very much. Also good work done in a timely manner More
by Rckime
Employees Worked With
May 20, 2025
They are very friendly and professional with excellent staff. All my questions were answered quickly and completely. staff. All my questions were answered quickly and completely. More
by Charlie
May 13, 2025
Had a very good experience for the first service appointment at this dealership. All working were helpful and pleasant, wait time was less than projected and expected...the service video was an add appointment at this dealership. All working were helpful and pleasant, wait time was less than projected and expected...the service video was an added plus. More
by lenorelamb
May 13, 2025
I was overcharged when I bought my Lexus two plus years ago—ripped off by the salesman. I have the paperwork on it! ago—ripped off by the salesman. I have the paperwork on it! More
by Misty
Employees Worked With
May 11, 2025
Great and friendly People! Excellent service! Nice waiting room! Highly Recommended!!! Thank you to all of you !!! Excellent service! Nice waiting room! Highly Recommended!!! Thank you to all of you !!! More
by Vitaliy . Williamsburg VA
Employees Worked With
May 11, 2025
My experience was excellent service was professional and courteous customer service was very knowledgeable very good courteous customer service was very knowledgeable very good More
by Donna.a. adams
Employees Worked With
April 30, 2025
Beautiful dealership with professional people from the dealer to the service crew everyone is helpful and nice. dealer to the service crew everyone is helpful and nice. More
by liz2teach
April 21, 2025
Very friendly greetings from Jose and other team members. Work was done promptly. Excellent waiting room - with snacks!! Great car, great service, and great people! Work was done promptly. Excellent waiting room - with snacks!! Great car, great service, and great people! More
by Jon
Employees Worked With
Service advisor
April 19, 2025
Mr. Daryl was very professional, and knowledgeable of the complete car buying process. He patiently answered all of my questions resulting in a excellent car buying experience. complete car buying process. He patiently answered all of my questions resulting in a excellent car buying experience. More
by dave.fpmcc
