Puente Hills Hyundai

Javer was great and helpful. When my car service was done, he made sure I was picked up from home in time to be able to pick up my kids from school. When my car service was done, he made sure I was picked up from home in time to be able to pick up my kids from school. More

Yassir in the finance department was so unpleasant to work with that we will not be returning to this dealership. He seemingly tried to get us to accept different terms than we had previously discussed a work with that we will not be returning to this dealership. He seemingly tried to get us to accept different terms than we had previously discussed and agreed upon. Additionally, he was incredibly condescending and rude. He raised his voice multiple times, became frustrated when we asked for clarification, and walked away without a word at least twice, emphasizing his frustration with us. Also, I am a woman and Yassir spoke primarily to my husband, even though I am a lawyer and the car is only in my name. We liked Larry and he was a nice person, but he is clearly overworked. We waited for approximately 45 minutes to meet with him to review and sign our contract, and then when we were finally called in, Larry was frustrated that we wanted to read the contract before signing it. He told us he had other customers waiting, and tried to hurry us along. While his customer service could be improved, I don’t blame him for the situation because the dealership seems way too busy to have just one finance person working at any given time. Caesar provided great customer service. He was friendly, responsive, and very knowledgeable about the car. No complaints about him at all. Unfortunately, because our experience with Yassir was so poor, we won’t be buying any other cars from this dealership in the future. We’ve already told and will continue to tell friends and coworkers about how negative our experience was at Puente Hills Hyundai. More

He is very kind, friendly and professional. He also explained the car well. It was comfortable He also explained the car well. It was comfortable More

The salesperson was nice and everything went smoothly. They taught me how to use the car and the test drive went smoothly. However, I noticed the car wasn’t washed thoroughly and there was a lot of hair f They taught me how to use the car and the test drive went smoothly. However, I noticed the car wasn’t washed thoroughly and there was a lot of hair follicles on the backseat. More

My experience with the team was wonderful! !! You have a fantastic team… both were very kind, professional and helpful!!! !! You have a fantastic team… both were very kind, professional and helpful!!! More

All service crew was kind and fast. I will visit there as long as I keep this vehicle. I will visit there as long as I keep this vehicle. More

Great 👍 service, everyone is very efficient and friendly done good job on my car. Many thanks done good job on my car. Many thanks More

Paul has been fantastic. Walked me thru different options and gave me a great deal. He spent at least 3-4 hours helping me and my friends. Larry was fast and efficient Walked me thru different options and gave me a great deal. He spent at least 3-4 hours helping me and my friends. Larry was fast and efficient. I was able to complete the finance process in 20 minutes. Good job and will definitely recommend your dealership to others More

Larry Dee made our experience easy and quick. This is our preferred method for moving through the finance process. This is our preferred method for moving through the finance process. More

Great clean dealership. I am happy with my sales person and the car. Edgar was very kinda and helpful I am happy with my sales person and the car. Edgar was very kinda and helpful More