Puente Hills Hyundai - Service Center
City Of Industry, CA
4,497 Reviews of Puente Hills Hyundai - Service Center
Perfect They did excellent job on my car. The customer lobby has a very comfortable seats with coffee and nice snacks. And a shuttle ride to home and back to the dealership The customer lobby has a very comfortable seats with coffee and nice snacks. And a shuttle ride to home and back to the dealership More
Friendly and efficient service. The dealership redeemed itself after having me wait five hours for an oil change and not responding to my text requesting for an update and when I we The dealership redeemed itself after having me wait five hours for an oil change and not responding to my text requesting for an update and when I went to check I see that my car had not even been taking into garage. The service rep ran back to get someone to get the car in the shop and then he tells me it will take forty five minutes longer. More
Javier is an incredible and valuable employee based on the last 2 years of our bringing our car in for service. He is polite, expedient and makes you feel like he always has your back. the last 2 years of our bringing our car in for service. He is polite, expedient and makes you feel like he always has your back. More
My experience was good and Farshad was nice. I feel that the check in process could be a bit better. I checked in and waited a bit and he didn't know I was here until I approached him. It was my I feel that the check in process could be a bit better. I checked in and waited a bit and he didn't know I was here until I approached him. It was my first time at the dealership to do service at Hyundai so I didn't really know where to go. The guy who checked me in said he inputted my name or file on to his computer and he would call me when he's finished with his other client. I was in a rush so I had approached him after waiting for about 15-20 min after he finished. He didn't know I was here until I asked if he was my service advisor. Therefore, there should be a better way for the service advisors to know a customer is waiting. More