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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,496 Reviews

4,496 Reviews of Puente Hills Hyundai - Service Center

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January 12, 2024

Great It was great. Thank you for the shuttle. Thank you so much for firing Jordan, he was a creep & I didn't come back here because of him but now that he's gone I will More

by ethnarinconjn
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Lee
January 10, 2024

Javier was amazing. ...so helpful, accommodating and pleasant. He worked very hard to get me out of there with my car as quickly as possible. He took care of all my conce More

by ILIKETIFFANY11
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
January 04, 2024

Had two “campaigns” that needed addressing - Farchad was very good at getting needed parts and arranging to get campaigns completed. More

by RMITCHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farchad
January 02, 2024

Gary was excellent, highly recommend. Efficient and careful service! Im quite pleased. Wait time was minimal! More

by Sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
Jan 04, 2024 -

Puente Hills Hyundai responded

Thank you for choosing Puente Hills Hyundai for your recent service repair. We appreciate you taking the time to share with us all about your 5-star experience. Have a great day. PH Hyundai Management

December 30, 2023

Good but he recommended but when I request to place an order for a spare car key the representative referred me to the key shop at Home Depot. I've gone to 2 different Home Depot stores and they cannot ma More

by BVAR2845
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
Jan 04, 2024 -

Puente Hills Hyundai responded

Hi Bvar2845, you must have an older model Hyundai because all the new keys have to be cut and delivered to the dealerships directly from the manufacturer. Sorry for the confusion. PH Hyundai Management

December 29, 2023

be kind and have good Service I tend to listen to customers' needs Thank you. More

by YOONJK620816
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Lee
December 29, 2023

As a single mother with a young baby, the crew were super helpful and accommodating on a busy day, to make sure I got through as quickly as possible as my baby was getting fussy. More

by NOAM1
Recommend Dealer
Yes
Employees Worked With
Chris?
Dec 29, 2023 -

Puente Hills Hyundai responded

Thanks for choosing Puente Hills Hyundai. Glad our team was able to process your service quickly. Enjoy your child. PH Hyundai Management

December 29, 2023

Thorough service, friendly environment I was checked in quickly and everything I asked to get checked was documented clearly More

by MARIAMHABBAK
Recommend Dealer
Yes
Employees Worked With
Farschad
Jan 04, 2024 -

Puente Hills Hyundai responded

Check, check, check! Fantastic to read this. Happy 2024. PH Hyundai Management

December 29, 2023

Great service, all questions answered, my car was completed earlier than expected I was very glad I still had warranty on the parts that my vehicle needed. More

by GSAUCEDO71
Recommend Dealer
Yes
Employees Worked With
Farschad
December 29, 2023

Very comforting and helpful. The moment I got there I was treated nice and helped right away. It was a bit shorter wait time than expected. More

by rogedog92
Recommend Dealer
Yes
Employees Worked With
Erick
Dec 29, 2023 -

Puente Hills Hyundai responded

That is what we are aiming for, a quick but thorough service visit. Thank you for sharing. PH Hyundai Management

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