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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,481 Reviews

4,481 Reviews of Puente Hills Hyundai - Service Center

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March 01, 2023

The gentlemen at the service desk were extremely helpful and swift. They explained the maintenance thoroughly and understandably. More

by eplascencia1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Jordan was great! Service was complete on time. Pleasant experience and I will come again. More

by BB319675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
February 28, 2023

Again my only advice is if you are doing your coworker a favor by taking his client, don’t make them feel bad about it, be friendly like you would to someone who was assigned to you. It’s not that hard. It’ More

by angelicarosecarrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t see the service dept guy that helped me
Mar 01, 2023 -

Puente Hills Hyundai responded

Absolutely Angelica! Sorry, about the breakdown in miscommunication on our end. Sometimes systems require the owner of the vehicle to be there for certain types of service authorizations. Thanks for your patience. PH Hyundai Management

February 26, 2023

Outstanding service and excellent public relation. Shoutout to Mr. Jhordan of service department. Thank you so much and more power to you and hyundai puente hills More

by DONNAFMEDINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan
Mar 01, 2023 -

Puente Hills Hyundai responded

Much appreciated Donna, thank you for choosing Puente Hills Hyundai. Have a great week and stay safe on the roads with this crazy weather. PH Hyundai Management

February 26, 2023

I received an email with a link to a survey yesterday. I clicked on the link and completed the survey. I left some comments there. I have nothing new to add here. More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Puente Hills Hyundai responded

Thank you, AB. We appreciate your business and leaving us a review. Have a great day. PH Hyundai Management

February 25, 2023

Good service, however very lengthy wait time. Over 3 hours for an oil change, minor service. More

by GL1282611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Puente Hills Hyundai responded

Sorry about the delay. We will do our best to step up the turn around time next visit. PH Hyundai Management

February 25, 2023

Puente hills Hyundai has always been reliable, friendly, and helpful. Wouldn’t go anywhere else. More

by natalie_orellana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Puente Hills Hyundai responded

We do our best every time. Thanks for noticing. Have a great week. PH Hyundai Management

February 25, 2023

Best service, great afford, alot of helpful in need. Service rep was very kind too. And very clean location. I really like this place and service More

by catzfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Puente Hills Hyundai responded

Thank you for your continued patronage Catzfm. We appreciate you taking the time to share about your recent 5-star experience. PH Hyundai Management

February 24, 2023

good service, clean, comfortable, quiet waiting area, professional helpful staff, on time service and courtous More

by TON.AGUDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Service from the start to finish was prompt . Ride from the service to the nearby area with restaurant and stores was provided with short waiting time. Jhordan from the service department explaine More

by FESANANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan from Service Department
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