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Puente Hills Hyundai - Service Center
City Of Industry, CA
4,482 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,482 Reviews of Puente Hills Hyundai - Service Center
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November 16, 2024
My son took my car there to fix a broken door latch. The service rep said they have to test what the problem was, result was that the Latch is broken. Exactly what my son told them. They charged my cred The service rep said they have to test what the problem was, result was that the Latch is broken. Exactly what my son told them. They charged my credit card $200+/- for the test and said it will cost $700 approximately. I can not afford the cost so the rep said we have a week or 2(?) to decide if I want the door fixed. I guess someone was told about my son being upset. Somebody called me and I told her the problem, she said she'll find out what happened and she would call me back. No call back since then.. I have 2 Hyundai and I love my cars but I will not recommend your dealership and your service . More
by vlindaj
Verified CustomerEmployees Worked With
I don't remember the name of the rep that helped my son but I'm sure my file will show who was involved.
November 15, 2024
I was very pleased with the service was provided to me they did a great job they did a great job More
by DGMLT2204
Employees Worked With
November 15, 2024
Rui was absolutely fantastic! He helped me out with my issue in a professional and courteous manner and I was in and out of there with my problem solved in a very timely manner - He helped me out with my issue in a professional and courteous manner and I was in and out of there with my problem solved in a very timely manner - highly recommend!! More
by goslowrosie
Employees Worked With
Rui
November 15, 2024
The check-in rep. & Svc &Customer svc. reps. were courteous to me & informative. I was updated on my vehicle while it was being serviced. & Svc &Customer svc. reps. were courteous to me & informative. I was updated on my vehicle while it was being serviced. More
by MUSSTANfG_SALLY
November 15, 2024
Tina is an excellent customer service specialist, he takes care of problems fast. His outstanding service has helped me greatly and I will continue to be a customer here. takes care of problems fast. His outstanding service has helped me greatly and I will continue to be a customer here. More
by dmelendrez444
November 14, 2024
Unfortunately the issue with our vehicle was not resolved. The Technician was not able to duplicate what we described. The engine will sputter on cold starts and makes a grinding/chirping sound ever resolved. The Technician was not able to duplicate what we described. The engine will sputter on cold starts and makes a grinding/chirping sound every time it is turned off. Not sure where to go from here 🤷🏻♂️ you can’t always go by what the computer is telling you. More
by Ed Torres
Employees Worked With
Gary
November 14, 2024
Everyone was Courteous and the service was as Efficient Recall resolved I even got a ride home thanks Efficient Recall resolved I even got a ride home thanks More
by Dodie
