Puente Hills Hyundai - Service Center

The times I've been there I'm treated with courtesy and professionalism. The whole time my car was there. Javier kept me informed of the situation. professionalism. The whole time my car was there. Javier kept me informed of the situation. More

Chris went above and beyond in managing my car repair. He went out of his way to keep me up-to-date. Very excellent service from Chris He went out of his way to keep me up-to-date. Very excellent service from Chris More

My experience was good and Farshad was nice. I feel that the check in process could be a bit better. I checked in and waited a bit and he didn't know I was here until I approached him. It was my I feel that the check in process could be a bit better. I checked in and waited a bit and he didn't know I was here until I approached him. It was my first time at the dealership to do service at Hyundai so I didn't really know where to go. The guy who checked me in said he inputted my name or file on to his computer and he would call me when he's finished with his other client. I was in a rush so I had approached him after waiting for about 15-20 min after he finished. He didn't know I was here until I asked if he was my service advisor. Therefore, there should be a better way for the service advisors to know a customer is waiting. More

Jae Lee was teriffic! Service was great and ontime. Definately will return for any maintenance. Service was great and ontime. Definately will return for any maintenance. More

Gary was very friendly and explained everything to me When I come back I will definitely ask for him When I come back I will definitely ask for him More

Easy to make appt , Noah took pic of my brake when they inspect the brake system to show me whats causing the noise and recommed to not use the regenerative break time to time to help 'clean' the brake inspect the brake system to show me whats causing the noise and recommed to not use the regenerative break time to time to help 'clean' the brake More

Communication with customers and manufacturer of Hyundai Motor Company not clear to determine the problems of car. After suddenly stopping at busy California highway 57 twice and once on highway 10. Luckily Motor Company not clear to determine the problems of car. After suddenly stopping at busy California highway 57 twice and once on highway 10. Luckily I didn't Lost the my wife and grand children. After picking the car according the Hyundai was okay to drive. I don't trust the Hyundai. Hyundai wants the buy back why wait for two years to determine the car More

Overall the experience was good. Ride back home waiting time was longer than I expected Ride back home waiting time was longer than I expected More

Jae provides reliable service recommendations and gets your service going. You’re done before you know it. Thanks, Jae! your service going. You’re done before you know it. Thanks, Jae! More

Great It was great. Thank you for the shuttle. Thank you so much for firing Jordan, he was a creep & I didn't come back here because of him but now that he's gone I will Thank you for the shuttle. Thank you so much for firing Jordan, he was a creep & I didn't come back here because of him but now that he's gone I will come back More