Puente Hills Toyota
City of Industry, CA
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1,363 Reviews of Puente Hills Toyota
Quick and no haggling or wasting time Ray, Derrick, and Calvin Mann are both great. Ray gave me the price I asked for and didn't stray from that. He gave it to me over the phone and didn't Ray, Derrick, and Calvin Mann are both great. Ray gave me the price I asked for and didn't stray from that. He gave it to me over the phone and didn't change it like a lot of dealers do when I showed up to purchase it. Very smooth so I was very happy with that. More
Very professional, caring dealership! I usually do not go to a dealership but this one I will do business with. Great team of people that work there. I especially appreciate The service ma I usually do not go to a dealership but this one I will do business with. Great team of people that work there. I especially appreciate The service manager Tom Andersen who went above and beyond for all of my service needs. He was kind, patient, and very knowledgeable about what service was best for our Avalon. I'm very pleased with the last 3 years that I have taken our car to Puente Hills Toyota. A BIG thank you to Tom!! See you in 6 months. More
Service Andrew Chang, our service manager was very professional when I brought my van for service with my kids. He notified me of the problem and gave me an e Andrew Chang, our service manager was very professional when I brought my van for service with my kids. He notified me of the problem and gave me an estimated time of 2 hours my van would be finished. Our van was finished much sooner than that and he even took time to escort us to the cashier. Great customer service and follow through with Andrew! Thank you! More
Service was done on time as promised Staff are very helpful especially my service advisor Navarro. Cleaned waiting area, Subway restaurant was a good idea to be in that place to satisfies Staff are very helpful especially my service advisor Navarro. Cleaned waiting area, Subway restaurant was a good idea to be in that place to satisfies my hunger. More
Great Rep Andrew! This rep was awesome & helpfull. He gave me a list what needs to be done in my truck. I got an oil change and the maintenance light turned off. He was This rep was awesome & helpfull. He gave me a list what needs to be done in my truck. I got an oil change and the maintenance light turned off. He wasn’t too pushy that I get it done with Toyota. More
Excellent Customer Service Since purchasing my new 2005 prius I have been coming here for auto service. Each time I have been greeted with friendly and helpful staff. The serv Since purchasing my new 2005 prius I have been coming here for auto service. Each time I have been greeted with friendly and helpful staff. The service is excellent and my car gets a free car wash each time. Love coming here. Also there is a Subway to enjoy a free cup of coffee or buy breakfast/lunch while waiting for my car. More
Awesome service! Andrew is always good help and explains everything very clearly!!! I always make my appointments with Andrew Chang! And will always come back to servi Andrew is always good help and explains everything very clearly!!! I always make my appointments with Andrew Chang! And will always come back to service my car ... More
Easy and fast. Andrew has helped my the past 3 times I’ve service my car here and he’s been nothing but excellent! Provides great customer service and made everythin Andrew has helped my the past 3 times I’ve service my car here and he’s been nothing but excellent! Provides great customer service and made everything easy for me. I don’t even plan on scheduling my appointsments with anyone else, that’s how good this guy is! More
Great and Easy Experience! Our Salesperson Pedro Palalcios was the best! He was very informative and tried his best to get us the best deal possible. Great experience. Would Rec Our Salesperson Pedro Palalcios was the best! He was very informative and tried his best to get us the best deal possible. Great experience. Would Recommend . More
Service Andrew was great and service was exceptional! He helped me with my oil change and was great in explaining all the services needed for my car. Andrew was great and service was exceptional! He helped me with my oil change and was great in explaining all the services needed for my car. More





