Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Puente Hills Toyota
City of Industry, CA
1,307 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,307 Reviews of Puente Hills Toyota
March 28, 2018
Vehicle was Damaged The last time I took my car in for an oil change, I exited the dealership with my passenger window molding weatherstrip missing. My change compartment The last time I took my car in for an oil change, I exited the dealership with my passenger window molding weatherstrip missing. My change compartment was also a bit lighter after my visit. Staff was not at all friendly as you may find more smiles in a graveyard. Price was reasonable, service was ok, but you may have to wait between 10-15 mins before someone is available to retrieve your vehicle. I’m not a fan of Puente Hills Toyota and the only reason I go there for service is because of their location. More
by dagrinder226
Verified CustomerEmployees Worked With
Tom Anderson
March 28, 2018
Tom Anderson the best advisor in your company Tom does not recommend unnecessary work on the car. He is very helpful, friendly and takes his time to explain things to the customer. He was highl Tom does not recommend unnecessary work on the car. He is very helpful, friendly and takes his time to explain things to the customer. He was highly recommended by my daughter, another customer. More
by Leticia.garcia41
Employees Worked With
Tom Anderson
March 28, 2018
Car maintenance service I took my car in for regular maintenance service. I believed that they only replace the oil, and I am not sure if they did a complete check up, or I took my car in for regular maintenance service. I believed that they only replace the oil, and I am not sure if they did a complete check up, or check all the fluids. The work done quick! More
by lckyceleste
Employees Worked With
It was a while back, I can't remember who was the Rep. in service dept.
March 28, 2018
Have nice experencia with nice people Because the service its very nice and frendly and I recomended to my frends I buy my new toyota and am liked alot and the future Im buy 1 more Because the service its very nice and frendly and I recomended to my frends I buy my new toyota and am liked alot and the future Im buy 1 more More
by LDIAZ0223
Employees Worked With
Ike Padri
March 28, 2018
Good experience Great and speedy service. Service representative was courtesy and helpful. Location is user friendly and easy access. Appointment is easy to be made a Great and speedy service. Service representative was courtesy and helpful. Location is user friendly and easy access. Appointment is easy to be made and reminder call was helpful. More
by PCHAO168
Employees Worked With
Sophia Chang
March 28, 2018
Great to have service performed there always polite Like that they offer me free coffee and cookies with free movie and TV while I'm wafting for my service to be done in a short time. Like that they offer me free coffee and cookies with free movie and TV while I'm wafting for my service to be done in a short time. More
by GILBEAMA
Employees Worked With
Raymond Shea Cantonese
March 28, 2018
Regular Maintenance I have always service my van here at Puente Hills Toyota. Friendly environment with quality of work. The pricing is not that good but I still have m I have always service my van here at Puente Hills Toyota. Friendly environment with quality of work. The pricing is not that good but I still have my van service here because I trust the quality of dealership’s work. More
by MELODY3
Employees Worked With
Tom Anderson
March 28, 2018
Very nice agency. I have used Puente Hills Toyota for over 10 years. They are friendly and knowledgeable. The facility is clean with many amenities such as; computers I have used Puente Hills Toyota for over 10 years. They are friendly and knowledgeable. The facility is clean with many amenities such as; computers ,wifi, theater , Subway with free cookie and coffee. And you always leave with a fresh washed car after service. Oh yes, not to forget the shuttle service with a such delightful driver. More
by J GUDEHUS
Employees Worked With
Luis Parnass, Jenny Lopez, Ted Collins
March 28, 2018
Comfortable environment You have a a place to sit , eat, watch a movie , use the restroom and windows to look outside and air conditioning . how perfect to be a place of a wa You have a a place to sit , eat, watch a movie , use the restroom and windows to look outside and air conditioning . how perfect to be a place of a waiting area! More
by MMVJAS21
Employees Worked With
Jenny Lopez
March 28, 2018
Service Work Andrew Chaing is so honest and his communication is on point! Very satisfied and would reccommend to all! Great Job Service Team!! Even got an estimat Andrew Chaing is so honest and his communication is on point! Very satisfied and would reccommend to all! Great Job Service Team!! Even got an estimate for body work while in service! More
by LA_DODGERSFAN
Employees Worked With
Nick Cardin, Rob Huntington, Jenny Lopez
