
Puente Hills Toyota
City of Industry, CA
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1,307 Reviews of Puente Hills Toyota
Awesome service I went to this location after going to a few other Toyota dealers and they had such a huge selection! Normally I get a little bothered when the sales I went to this location after going to a few other Toyota dealers and they had such a huge selection! Normally I get a little bothered when the sales people come up to me right away but Sean was very easy going and didn't make me feel rushed or uncomfortable. I ended up purchasing a vehicle and the whole process was very easy! Sim also helped me out a lot as far as finances. I feel they went above and beyond on service and making sure I got the deal I wanted. I would definitely recommend purchasing a vehicle from the location the staff makes you feel very welcomed. More
No reason to buy Mercedes-Benz! I have switched my SUV from Mercedes to Sienna. Quality, Reliability, Performance, Comfort, and Price! At all aspects Sienna beat Mercedes by large I have switched my SUV from Mercedes to Sienna. Quality, Reliability, Performance, Comfort, and Price! At all aspects Sienna beat Mercedes by large margin. Yet I initially missed their service at dealership. Yet after my 1st service appointment at Puente Hills, I completely forgot about my past comfort. Actually service adviser, Carol is better than I had at Mercedes by large margin! Great work and hope you guys keep up for many years to come! I wish you open Lexus dealership in same area! More
Caroline is a great Toyota service ambassador. Caroline is communicative, collaborative and committed to customer service. She is thoughtful and thorough. From booking my appointment to the follow Caroline is communicative, collaborative and committed to customer service. She is thoughtful and thorough. From booking my appointment to the follow up, I can trust Caroline to exceed my service needs. Caroline was able to deliver my vehicle under the time committed. More
Routine Service Visit I always enjoy visiting Puente Hills Toyota Scion Service Deptartment. Randy Castillo is always so cordial and efficient and always ready to serve me I always enjoy visiting Puente Hills Toyota Scion Service Deptartment. Randy Castillo is always so cordial and efficient and always ready to serve me as customer. I always have Drew Keefer service my car. He is an EXCELLENT technician with tremendous knowledge and willingness to go the extra mile to solve issues. Drew is the ONLY one I allow to work on my car. THAT is how good he is. Most times, visits to dealerships are a nightmare however, this is always a pleasant experience. Thanks Drew and Randy...!!!! More
Purchasing vehicle made easy From the time I meet with Greg Kern ( he sold me my last 2 Toyota's ( a Corolla and Camry ) until I sat down with Joe Diaz to complete the financing> From the time I meet with Greg Kern ( he sold me my last 2 Toyota's ( a Corolla and Camry ) until I sat down with Joe Diaz to complete the financing> I was assisted with Jason Lopez and Emily Shea and they too were very helpful and answered all my questions. I wouldn't hesitate sending anyone who was looking for a vehicle. More
Sim Luu made it even better One of the greatest car buying experiences I've had!!!!! This is the 6th time purchasing a car and i must say this by far was easy and friendly with n One of the greatest car buying experiences I've had!!!!! This is the 6th time purchasing a car and i must say this by far was easy and friendly with no pressure. Scott helped me out alot and help compete with the prices with competitors. Sim made the finance process fly by with a breeze and enjoyable. They try their hardest to make you feel comfortable knowing you are getting the best rate possible. I recommend asking for Sim as your finance personal. More
Excellent service all the time The service has always been great here with pleasant surroundings for waiting on your vehicle which helps when you come from a long distance which I d The service has always been great here with pleasant surroundings for waiting on your vehicle which helps when you come from a long distance which I do but worth it. The follow up to make sure everything was to your satisfaction is something that matters to them and it shows when you are there. Highly recommend service advisor "David Mercado". More
The best experience I ever had buying a car I bought a lot of cars in my life time and me and my wife dread going through the process, sitting there fighting back and fourth to try to get a goo I bought a lot of cars in my life time and me and my wife dread going through the process, sitting there fighting back and fourth to try to get a good deal. i had been in a accident my car was totaled went to la puente Toyota to see and infinity they had as a trade in . I had called and talk to salesman Ray Alvarez he waited for me and my wife to arrive we were late .but he was professional didn't rush to make to sale even though it was time for him to go home. I told him I liked the car I took us in the office and everything went fast and smooth He even accepted and offer I had place when we talked on the phone this people are awesome they made the experience of purchasing a car so easy fast. I will definitely buy my next car there if bought from other big name dealers and by far this was the best experience. ray even took the time to explain all the cars features and he hooked up our phones to the cars Bluetooth. So next time save yourself the headache and go see Ray he will take good care of you! Thanks guys More
Hard Working Sales & Service Been purchasing and servicing my Toyota's since 1985 at Puente Hills Toyota. Great service from Tom Anderson prompted us to try to buy another Toyota Been purchasing and servicing my Toyota's since 1985 at Puente Hills Toyota. Great service from Tom Anderson prompted us to try to buy another Toyota at our price. Ray Alvarez worked all day to get us the fully loaded XLE that we wanted. He found & got it from another dealer. Derrick Bates setup the navigation app suite and off we went. Long day but, totally worth it. Great team effort. More
Best experience I have ever had! I had the best experience at Puente Hills Toyota. Alex Vargas helped me get into a 2016 Toyota Corolla S. The process was so easy and fast. Alex was s I had the best experience at Puente Hills Toyota. Alex Vargas helped me get into a 2016 Toyota Corolla S. The process was so easy and fast. Alex was so easy to work with and heard my every need, I didn't feel like I was working with a sales person. I would recommend Puente Hills Toyota and Alex Vargas to everyone. More