Puente Hills Toyota

nice working with a good professional crew my first and ongoing contact was with Ken Carlson. he was great to work with, as was his co-workers and supervisor ray Alvarez. they were very low str my first and ongoing contact was with Ken Carlson. he was great to work with, as was his co-workers and supervisor ray Alvarez. they were very low stress, did not appear to be pressuring and were accommodating to my questions and time spent doing research. some of the process of purchase is a little dragged out when having to meet with the 'insurance' person. she was very nice, and i get she was doing her 'step' before finance up next. More

Great It's the best service dealer I've been to and they have friendly people! everyone should try this dealer! Amazing service, they have great prices!! It's the best service dealer I've been to and they have friendly people! everyone should try this dealer! Amazing service, they have great prices!! More

Terrible place to buy a car! Took my car to service at this location today. The car was in a good condition, however, after their service, I found a huge crack on the windshield. Took my car to service at this location today. The car was in a good condition, however, after their service, I found a huge crack on the windshield. They claimed that it wasn't their fault while we both looking at a pre-condition note, which says no damage when I handed over the vehicle. I have to contact my lawyer and prepare evidence to file a lawsuit against them. What a TERRIBLE experience for a routine service. Save you some trouble and stay away from this place!! More

lease buyout I was very pleased with services and how fast it was,Sim Luu was a very nice gentlemen he help me out the best way he could ! I was very pleased with services and how fast it was,Sim Luu was a very nice gentlemen he help me out the best way he could ! More

They were Awesome! Scott Petersen and his team really helped my wife and I find the right plan that worked. Right car and right payment. Overall PERFECT service. Gustavo Scott Petersen and his team really helped my wife and I find the right plan that worked. Right car and right payment. Overall PERFECT service. Gustavo Hidalgo was a attentive salesman, he saw what we were leaning towards and he provided that right car for us. Great customer service. Sim Luu the finance Manager worked along with us to explain the contract in detail and made sure we understood, and was very kind thank you. And last but not least John Yarber in the service department was phenomenal, i had questions on our make and model, when to bring it in, and John was on it and knew his cars. Thank you again to the Puente Hills toyota team!!! More

Sean is the man! Bought two cars within the span of 6 weeks from the same salesperson. Sean Sahrai was very patient and professional dealing with a tough a customer li Bought two cars within the span of 6 weeks from the same salesperson. Sean Sahrai was very patient and professional dealing with a tough a customer like me. More

first new truck in 16 years Robert Sanchez and Sim Luu made my purchase easy. I havent purchased a new truck in 16 years. It was about time. Robert was patient and did not pressu Robert Sanchez and Sim Luu made my purchase easy. I havent purchased a new truck in 16 years. It was about time. Robert was patient and did not pressure me and Sim was fast and very funny More

great customer service It's been 10 years before i purchase a new car and I received great deal and great customer service for the Toyota RAV4 I purchased. Highly recommende It's been 10 years before i purchase a new car and I received great deal and great customer service for the Toyota RAV4 I purchased. Highly recommended. More

2014 camry We received a call back from Ray Alvarez with a car in my price range and we came down right away. Ray was very thorough and patient with all our ques We received a call back from Ray Alvarez with a car in my price range and we came down right away. Ray was very thorough and patient with all our questions. He took his time and we did not feel rushed or pressured. We then went to SimLuu to sign the contract. He was professional and very thorough with all the paperwork. Rudy Sandoval oversaw the whole deal and these three made a great team and very pleasant to work with. We need to buy another car and we will be coming back to Ray for the purchase! Thank you!! More

Amazed! Great customer service!!!! I am new to the whole new car buying experience, but Ray and Greg really went the extra mile to get me what I wanted! I rea Great customer service!!!! I am new to the whole new car buying experience, but Ray and Greg really went the extra mile to get me what I wanted! I really felt like I could trust these people and I was in and out in the matter of 3 hours, not an all day thing. Kim was also very informative and answered all those final questions. No hidden anything and I got the car I wanted! Thank you Puente Hills Toyota for making my dream come true! More