Puente Hills Volkswagen

My uncle and I had a positive experience at Puente Hills VW. Chris was very very accommodating. We checked out a different car initially, but de used to go with another one on their inventory, and when Chri VW. Chris was very very accommodating. We checked out a different car initially, but de used to go with another one on their inventory, and when Chris checked it was still being serviced. We asked if it can be looked at not to drive, but he went back again and double checked. We ended selecting the vehicle. Miguel who also assisted us was very accommodating with questions, and helpful. I have not had a lot of time with the vehicle yet, so I hope the one we had chosen would give us the same experience as another customer who was there. His words resonated with us regarding his experience VW. It is my first time and had chosen a somewhat used one, but relatively new, for the seven seats and slightly bigger size than my previous crossover. The customer said it was his upgrade for his existing. He had his Tiguan for 7 years and didn’t give him any head aches and maintenance was all change oils. I picked up the vehicle the day after, and the process was very smooth. They also had really cleaned the vehicle. When I had a question about a light two days after that I didn’t know was a safety feature, Chris provided an immediate response via SMS. So I guess it was all a smooth process, and that I hope it continues to be the same as the provide service maintenance checks or after sales. More

MIGUEL WAS AMAZING! ! We had a issue and he offered the best solution. Very transparent with the deal. Laid everything out for us with no "hidden" fees. We bought the car ! We had a issue and he offered the best solution. Very transparent with the deal. Laid everything out for us with no "hidden" fees. We bought the car at 4k under msrp! No dealer mar up no add one. Let us choose what we wanted! Amazing service More

They are very pleasant to work with. Miguel and David answered all our questions. They are very knowledgeable about the cars. They made us feel at ease and not stressed. David was also Miguel and David answered all our questions. They are very knowledgeable about the cars. They made us feel at ease and not stressed. David was also pleasant to work with. He was very nice. Didn't scare us at all. Will highly recommend. More

Such incredible service and I didn’t feel forced to upgrade or add additional services. Miguel is very trustworthy! upgrade or add additional services. Miguel is very trustworthy! More

Had a great experience with Miguel and the rest of the staff. Thank you all. staff. Thank you all. More

Miguel was extremely helpful and professional throughout the process of getting a quote for a Tiguan SE. He was responsive, transparent, and took the time to clearly explain pricing and options without any the process of getting a quote for a Tiguan SE. He was responsive, transparent, and took the time to clearly explain pricing and options without any pressure. Even when I decided to pursue a more local option, he remained courteous and supportive. I really appreciated his honesty and customer-first approach, and I wouldn’t hesitate to recommend him to anyone shopping for a Volkswagen. More

The whole process with Puente Hills VW could not have been any easier or better. Miguel, Anthony, and Lina were all great. They are genuinely friendly, professional and good people. It was a fantastic de been any easier or better. Miguel, Anthony, and Lina were all great. They are genuinely friendly, professional and good people. It was a fantastic dealership experience all around. I will use them again and will recommend them to anyone shopping for a car. More

Miguel Pedroza is my sales consultant; I don't have any negative comment about him. He delivered my car in heavy rain to my door step. Thank you Miguel for your excellent service I never forget! negative comment about him. He delivered my car in heavy rain to my door step. Thank you Miguel for your excellent service I never forget! More

Easy deal no haggling straight forward and honest sales person and was positive with my request person and was positive with my request More

Miguel made the leasing experience seamless and overall great time. Thank you for all your help. great time. Thank you for all your help. More