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Pugmire Ford of Cartersville

Cartersville, GA

Overview
Employees
Reviews
Vehicles
4.4
232 Reviews
Your Atlanta Area Ford and Lincoln Dealer Pugmire Automotive Group is one of Atlanta's and north Georgia's oldest and most respected new and used car sales dealerships. We carry a full line of new Ford and Lincoln cars, trucks and SUVs and a wide variety of pre-owned vehicles. With more than 50 years of auto sales experience Pugmire is the right choice for your next car or truck. After the sale depend on Pugmire to maintain your Ford or Lincoln at our world-class Service Centers in Marietta, Cartersville, Carrollton or Bremen, GA.
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352 N Tennessee St

Cartersville, GA

30120

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Showing 232 reviews

September 06, 2026

Service department repeatedly misdiagnosed issues that should be covered under warranty. Suggested repairs made no sense More

by eholts56
Recommend Dealer
No
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Sep 08, 2026 -

Pugmire Ford of Cartersville responded

We’re sorry to hear about your experience with our service department. We take concerns about warranty coverage and diagnostic accuracy very seriously. The repairs recommended should always be based on a thorough and accurate diagnosis, and we understand how frustrating it is when recommendations don’t seem to address the actual issue. We’d appreciate the opportunity to review what happened, including the warranty concerns and service recommendations, so we can better understand where we fell short and work toward a resolution. Please contact our service management team directly with your vehicle and service information so we can investigate this further.

September 05, 2026

Excellent, attentive sales staff with lots of inventory and options. Tim was a wonderful, knowledgeable and friendly salesman. More

by hhester05
Recommend Dealer
Yes
Employees Worked With
Lanny Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanny Adams
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Sep 08, 2026 -

Pugmire Ford of Cartersville responded

Thank you for your 5-star review! We truly appreciate your kind words and are glad to hear you had a great experience with our sales team. Providing excellent service and making the buying process smooth and enjoyable is very important to us. We appreciate your business and look forward to serving you again in the future.

September 04, 2026

Excellent, quick and professional. I am a man of little words. They did an awesome job and were quick and professional. More

by MEBALFOUR
Recommend Dealer
Yes
Employees Worked With
Kielan Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kielan Gilmore
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Sep 08, 2026 -

Pugmire Ford of Cartersville responded

Thank you for your 5-star review! We truly appreciate your kind words and are glad to hear you had a great experience with our sales team. Providing excellent service and making the buying process smooth and enjoyable is very important to us. We appreciate your business and look forward to serving you again in the future.

September 03, 2026

Went in to get windshield wipers controls fixed. They had it ready in about an hour More

by Chris.mccrary
Recommend Dealer
Yes
Employees Worked With
Pam
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Sep 08, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

September 03, 2026

Quickly checked me in. Called when ready and quickly checked out. A+ service. No issues More

by kevin@kevinbell.us
Recommend Dealer
Yes
Print
Sep 08, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

September 03, 2026

They quickly resolved all of my cars issues I dropped the vehicle off and they notified me same day with what they found wrong. They ordered the parts and my vehicle was back on the road the following day More

by anthonycgreen1974
Recommend Dealer
Yes
Print
Sep 08, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

August 29, 2026

Just had a scheduled maintenance visit! No issues Pam is always good to work with she knows her job More

by Cherter1964
Recommend Dealer
Yes
Employees Worked With
Pam
Print
Sep 02, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

August 28, 2026

Great staff. They made the whole process quick and easy. Highly recommend Pugmire Ford of Cartersville More

by xborantes78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kielan Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy
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Sep 02, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our sales team. Providing excellent service and making the process smooth and enjoyable is always our goal. We appreciate your business and look forward to serving you again in the future!

August 27, 2026

Treated me and my son like family for the moment we arrived, everyone has a smile and their face. More

by bruiser1220
Recommend Dealer
Yes
Employees Worked With
Lanny Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanny Adams
Print
Aug 28, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for the 5-star review! We truly appreciate your kind words and are thrilled to hear you had such a great experience. Your support means a lot to us, and we look forward to serving you again in the future!

August 27, 2026

Both the parts department and the service department worked together to solve my problem getting a new ignition key cut and programmed. I am glad to see Mrs. Alverson still working in the service depart More

by billcetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Alverson in service and the gentleman who actually programmed my ignition key.
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Aug 28, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

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