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Pugmire Ford of Cartersville

Cartersville, GA

4.4
296 Reviews
Your Atlanta Area Ford and Lincoln Dealer Pugmire Automotive Group is one of Atlanta's and north Georgia's oldest and most respected new and used car sales dealerships. We carry a full line of new Ford and Lincoln cars, trucks and SUVs and a wide variety of pre-owned vehicles. With more than 50 years of auto sales experience Pugmire is the right choice for your next car or truck. After the sale depend on Pugmire to maintain your Ford or Lincoln at our world-class Service Centers in Marietta, Cartersville, Carrollton or Bremen, GA.
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352 N Tennessee St

Cartersville, GA

30120

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Showing 296 reviews

October 23, 2026

I bought a 2023 Ford Ranger, part of the deal was I get a new set of tires for it, came for my appointment at 8 o'clock in the morning wait four hours still no truck, they gave me a loaner car went home for More

by robtaycan333
Recommend Dealer
Yes
Employees Worked With
Lanny Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanny Adams
Oct 26, 2026 -

Pugmire Ford of Cartersville responded

Thank you for your feedback. We sincerely apologize for the long wait and the inconvenience you experienced during your visit. We understand that your time is valuable, and waiting most of the day for your truck to be ready is not the experience we want our customers to have. We appreciate your patience and the opportunity to earn your business, and we’ll use your feedback to help improve our communication and service moving forward. Thank you for choosing us for your Ford Ranger’s needs.

October 23, 2026

Always very professional and courteous. We have used Pugmire for 20 years and are always extremely satisfied with their mechanics and service writers. More

by pdp_countertops
Recommend Dealer
Yes
Employees Worked With
Pam
Oct 26, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 23, 2026

Nearest Ford dealer to me. Service department seems OK. Sales seemed to not be enthusiastic. More

by BOBENDRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Oct 26, 2026 -

Pugmire Ford of Cartersville responded

Thank you for your 4-star review! We appreciate your positive feedback about our service department. We’re sorry to hear that your sales experience didn’t meet your expectations. Your feedback is important to us, and we’ll use it as an opportunity to improve. We appreciate your business and hope to provide you with an even better experience on your next visit!

October 23, 2026

Very Professional and Knowledgeable I enjoy working with Ms Pam...She always has the customer best interest More

by sammypopdavis
Recommend Dealer
Yes
Employees Worked With
Ms Pam
Oct 26, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 22, 2026

Pam, the service manager is a great person, enjoys her job and takes care of her clients More

by rodcraig62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Pam
Oct 23, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 22, 2026

They got me in right away. It was smooth seamless and very efficient so satisfied. More

by Dinamarieparks
Recommend Dealer
Yes
Employees Worked With
Zackery came to my home
Oct 23, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 22, 2026

Polite and knowledgeable They kept me updated with real time information They made it easy to set the appointment More

by tnshuler
Recommend Dealer
Yes
Oct 23, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 21, 2026

The team we worked with was amazing will definitely continue to do business with yall More

by codyevans3586
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kielan Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your 5-star review! We truly appreciate your business and your trust in us. It was a pleasure assisting you, and we're grateful for the opportunity to earn your satisfaction. We look forward to helping you again with your future needs. Thank you for choosing us!

October 20, 2026

Friendly and professional service every time We have had vehicles serviced at Pugmire for years More

by Jukeboxtony
Recommend Dealer
Yes
Employees Worked With
Pam - she's the best!
Oct 23, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 20, 2026

Lovely people to deal with. Very comfortable waiting lounge with coffee and water. TV is nice. More

by karenjunekay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Whitehead
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeShawn Hardnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

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