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Pugmire Ford of Cartersville

Cartersville, GA

Overview
Employees
Reviews
Vehicles
4.4
201 Reviews
Your Atlanta Area Ford and Lincoln Dealer Pugmire Automotive Group is one of Atlanta's and north Georgia's oldest and most respected new and used car sales dealerships. We carry a full line of new Ford and Lincoln cars, trucks and SUVs and a wide variety of pre-owned vehicles. With more than 50 years of auto sales experience Pugmire is the right choice for your next car or truck. After the sale depend on Pugmire to maintain your Ford or Lincoln at our world-class Service Centers in Marietta, Cartersville, Carrollton or Bremen, GA.
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352 N Tennessee St

Cartersville, GA

30120

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Showing 201 reviews

August 03, 2026

Pugmire Lincoln is the best dealer I know of for my Lincoln Nautilus!! Amazing Dealership! More

by JohnnyC
Recommend Dealer
No
Employees Worked With
No body @ Pugmire Ford
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Aug 06, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your kind words! We're thrilled to hear that you think Pugmire Lincoln is "the best dealer" for your Lincoln Nautilus and that you consider us an "Amazing Dealership!" We truly appreciate your support. We did notice your 1-star rating and weren't sure if it may have been selected by accident, since your comments were so complimentary. If that's the case, we'd be grateful if you would consider updating your rating. Either way, thank you for taking the time to share your feedback, and we look forward to continuing to serve you!

August 02, 2026

My truck was done on time! Work was completed in a timely manner! Great job Pam! More

by STEVE@GEORGIAFLYGUIDE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Whitehead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Pugmire Ford of Cartersville responded

Thank you for your 5-star review! We're grateful you chose our service department and are delighted to hear you had a positive experience. Our team is committed to providing quality service and making every visit as smooth and convenient as possible. We appreciate your trust in us and look forward to helping you keep your vehicle running at its best for many miles to come. Thanks again for your support!

August 01, 2026

Easy to get appt. Pam is very good at her job I will be back More

by johngruebele
Recommend Dealer
Yes
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Aug 03, 2026 -

Pugmire Ford of Cartersville responded

Thank you for your 5-star review! We're grateful you chose our service department and are delighted to hear you had a positive experience. Our team is committed to providing quality service and making every visit as smooth and convenient as possible. We appreciate your trust in us and look forward to helping you keep your vehicle running at its best for many miles to come. Thanks again for your support!

July 31, 2026

Quick and very accommodating Quick and very accommodating. My car was serviced and the work was completed better than expected. More

by leah.hawkins1977
Recommend Dealer
Yes
Employees Worked With
Pam
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Aug 03, 2026 -

Pugmire Ford of Cartersville responded

Thank you for your 5-star review! We're grateful you chose our service department and are delighted to hear you had a positive experience. Our team is committed to providing quality service and making every visit as smooth and convenient as possible. We appreciate your trust in us and look forward to helping you keep your vehicle running at its best for many miles to come. Thanks again for your support!

July 28, 2026

prompt courteous service and accurate care. local people taking good care of my vehicles. Great job More

by Sjonesjrmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
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Jul 30, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your 5-star review! We truly appreciate your support and are glad you had a great experience with our team. Providing friendly, quality service is always our goal, and it's wonderful to know we met your expectations. We look forward to seeing you again the next time your vehicle needs service. Safe travels!

July 28, 2026

I was told I needed a new motor, I got a second opinion, it is NOT the motor. More

by calcanfixit
Recommend Dealer
No
Employees Worked With
Service department
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Jul 30, 2026 -

Pugmire Ford of Cartersville responded

Thank you for your feedback. We're sorry to hear about your experience. We understand how frustrating it can be to receive differing diagnoses. Based on our inspection, we recommended replacing the motor because of the symptoms and test results we observed at the time. Different technicians may interpret findings differently or identify an issue under different conditions. We never recommend repairs that we don't believe are necessary. We appreciate you sharing your experience and would welcome the opportunity to discuss your visit, review our findings, and better understand the diagnosis you received. Please contact us directly so we can work toward a resolution.

July 27, 2026

5 5 Pam was very helpful in the process I am hoping that the update will fix the problem More

by khtmba
Recommend Dealer
Yes
Employees Worked With
5
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Jul 28, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your 5-star review! We truly appreciate your support and are glad you had a great experience with our team. Providing friendly, quality service is always our goal, and it's wonderful to know we met your expectations. We look forward to seeing you again the next time your vehicle needs service. Safe travels!

July 27, 2026

Pam is great. Had my tires rotated but they did not get the air pressure which to me is not good customer service. More

by COLLEENR0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
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Jul 28, 2026 -

Pugmire Ford of Cartersville responded

Thank you for taking the time to leave us a review! We're so glad to hear Pam provided you with great service, and we'll be sure to share your kind words with her. We also appreciate you bringing the tire pressure oversight to our attention. You're absolutely right that checking and adjusting tire pressure should be part of a quality tire rotation service, and we apologize that we missed the mark. Your feedback helps us improve, and we'll use it as a reminder with our team to ensure we're providing the level of service our customers expect. We hope to have the opportunity to earn that fifth star on your next visit!

July 26, 2026

Very reliable and efficient Pam has been handling my business for at least 10 years. She is very easy to work with More

by johngruebele
Recommend Dealer
Yes
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Jul 28, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your 5-star review! We truly appreciate your support and are glad you had a great experience with our team. Providing friendly, quality service is always our goal, and it's wonderful to know we met your expectations. We look forward to seeing you again the next time your vehicle needs service. Safe travels!

July 25, 2026

Very kind, friendly. Did a very good job on the work on my car My car runs really well after the oil change and tire rotation I received More

by c.hazelip74
Recommend Dealer
Yes
Employees Worked With
Don't know her name
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Jul 28, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your 5-star review! We truly appreciate your support and are glad you had a great experience with our team. Providing friendly, quality service is always our goal, and it's wonderful to know we met your expectations. We look forward to seeing you again the next time your vehicle needs service. Safe travels!

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