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Pugmire Ford of Cartersville

Cartersville, GA

4.2
151 Reviews

352 N Tennessee St

Cartersville, GA

30120

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Showing 151 reviews

July 28, 2021

Buying my vehicle and having it serviced at Pugmire Ford in Cartersville has always been very good, one of the best dealerships around. My last service assistant was with Pam, she took care of everything a More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
Aug 02, 2021 -

Pugmire Ford of Cartersville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Steve Smith, (770) 382-5780

July 18, 2021

Mike and Steve were great, got our windshield replaced due to a chip in it and covered the cost of two tires that had a cut in them. Even got the all weather mats that we really wanted. More

by matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Steve
Jul 21, 2021 -

Pugmire Ford of Cartersville responded

Hi Matt, and thanks for the great feedback! We're very happy that Mike and Steve were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Pat McConville, (770) 382-5780

July 13, 2021

Love Pugmire Ford of Cartersville! The dealers, customer service, and technicians are always friendly, helpful, and upfront about appointments, wait time, fixes, and trade-ins. I have never experienced pres More

by Stevie H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Alverson, Dave Swiger
Jul 16, 2021 -

Pugmire Ford of Cartersville responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Pat McConville, (770) 382-5780

July 10, 2021

Great Service Very Professional. I have my 2012 Ford Explorer serviced at Pugmire Ford they always recommend the correct service to maintain the dependability of my vehicle. More

by louishappy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My Service Team
Jul 14, 2021 -

Pugmire Ford of Cartersville responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Pat McConville, (770) 382-5780

July 09, 2021

Always courteous and quick. Will always buy a Ford from Pugmire Ford In Cartersville. Dealership is very clean and spacious waiting area to wait on your vehicle More

by Matthewgrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Alverson
Jul 14, 2021 -

Pugmire Ford of Cartersville responded

Matthew, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Pat McConville, (770) 382-5780

July 03, 2021

Very professional very satisfied fixed any problems that I have good work More

by edbridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not available
Jul 08, 2021 -

Pugmire Ford of Cartersville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Pat McConville, (770) 382-5780

June 25, 2021

Buck had me in and out with no worries. Called about the 2021 Mustang GT when they opened and was driving it home 3 hours later. Great service More

by cj_divens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buck
Jun 30, 2021 -

Pugmire Ford of Cartersville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Steve Smith, (770) 382-5780

June 18, 2021

A very nice and professional team. The facilities are clean and all team members were socially distanced. All the staff were customer focused. A nice Ford dealership More

by joveal57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 23, 2021 -

Pugmire Ford of Cartersville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Pat McConville, (770) 382-5780

June 11, 2021

Daniel was great to work with. I am from out of state and the process of buying my Mach E was easy. The car was detailed and ready for me when I arrived. More

by hunnikk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 16, 2021 -

Pugmire Ford of Cartersville responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Steve Smith, (770) 382-5780

June 08, 2021

Teresa in accounting was a great help with answering the questions that I had on my extended warranty. She was very professional and knew what I needed. More

by duckie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Quarles
Jun 11, 2021 -

Pugmire Ford of Cartersville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Pat McConville, (770) 382-5780