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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,171 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,171 reviews

October 08, 2023

Imran was very helpful, courteous, friendly and welcoming. Both Imran and John (finance) explained everything with terms anyone can understand. More

by godschick75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran Shahid
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Oct 10, 2023 -

Quality Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that Imran could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 08, 2023

Dealership was very welcoming. Broke answer all the questions I’ve had regarding the truck k was picking up. Def recommend to friends and family More

by pobsooktintppf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock
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Oct 10, 2023 -

Quality Chevrolet responded

I cannot thank you enough for your wonderful review of Quality Chevrolet Escondido and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 08, 2023

Great Friendly service, Bilingual! Understood our wants! Definitely recommend to others to come here for you car needs! More

by mayranapoli77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 08, 2023

Good experience. Would like for service rep to go over details of paperwork or let me know when they call for car to be picked up, that no issues. When I arrived I wa More

by SocalLocal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 10, 2023 -

Quality Chevrolet responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 07, 2023

Overall this last visit was better than the previous visits. I will say it was very nice having a female advisor. I will say their records of my vehicles aren’t quite up to par, even from previous visit More

by treparker73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
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Oct 10, 2023 -

Quality Chevrolet responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 06, 2023

Good suggestions, minimal upsell, washed vehicle, honored oil change agreement. Finished the work on. Time. More

by GARYBALFOUR75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Quality Chevrolet responded

Gary, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 06, 2023

Bill was very helpful and explained everything really well. The car was returned to me in excellent condition. More

by ostergaard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel
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Oct 09, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with Bill and our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 06, 2023

Very unsatisfied purchase a 2023 Chevrolet Silverado 1500 tailgate does not work and they still can't fix it More

by ARACELIV23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Quality Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Oct 07, 2023 -

ARACELIV23 responded

I would like someone just to fix my truck that I purchased about a month ago and till this day it has not gotten fixed no one has gotten back to me or responded and they were gonna file a grievance On my First car payment because I didn't have the truck for the first 3 almost 4 weeks. The worst experience with Chevrolet I would not recommend anybody to purchase from this dealer

October 06, 2023

Estimated completion time was pushed multiple times, which caused me to have to leave my car overnight. Cost estimate also increased significantly from original estimate, as the brake service (that I or More

by violetmaysicard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Gonzales
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Oct 09, 2023 -

Quality Chevrolet responded

Thank you for sharing your feedback, Violet. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 06, 2023

I was pleased with the quick, efficient and no pressure buying process. Andrew Bryant was very helpful throughout. More

by stewhiker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Bryant
Report | Print
Oct 09, 2023 -

Quality Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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