Quality Chevrolet

I was late. The guy that attended, I think his name is Cris, me was very nice and friendly regardless. Told me around what time my car would be done and it was d The guy that attended, I think his name is Cris, me was very nice and friendly regardless. Told me around what time my car would be done and it was done at exactly around the time he said. Also, to the last question on the resume about how important is the service center to my decision where to buy a car, I have a couple of Ford trucks that I usually take for Ford Kearny Mesa. They have a way fancier and nicer service department from the time you arrive there someone greets you but the quality (friendliness of the staff) is lacking so all of that stuff is overided by the friendliness of the staff here. Would 100% go back to anywhere with friendly staff. More

Bill (service) was very engaged with my repair needs with a fast turn around time. a fast turn around time. More

They've been patient and helpful Explained things thoroughly Helped me understand what I was doing wrong thoroughly Helped me understand what I was doing wrong More

Great service Eddie and Junior where really helpful i would go back again and buy another car from here. would go back again and buy another car from here. More

I have been taking my new Chevys to quality for many, many years and their service is always excellent. many years and their service is always excellent. More

I had an engine problem with a Chevy Custom which GM repurchased from me and I upgraded to a Silverado LTZ. Quality Chevrolet were outstanding and made for a seamless transaction. repurchased from me and I upgraded to a Silverado LTZ. Quality Chevrolet were outstanding and made for a seamless transaction. More

Sales staff was great and price was competitive . Really happy with my experience and would recommend to freinds Really happy with my experience and would recommend to freinds More

Love that they provide lifetime oil changes and tire rotations. Roman was awesome. Not pushy at all. I'm glad I came here! rotations. Roman was awesome. Not pushy at all. I'm glad I came here! More

This is the 2nd vehicle we purchased from Quality, and the 6th Tahoe/Suburban over the years. The first truck was easy, no fuss, and we got exactly what we wanted. With this purchase, it was easy, but I the 6th Tahoe/Suburban over the years. The first truck was easy, no fuss, and we got exactly what we wanted. With this purchase, it was easy, but I was a bit disconcerted when we went through the cost, and the "optional" purchase were already applied/attached to the truck, and could not be removed. I understand the paint coating can't be removed, but none of the options were really options, including a digital license plate that I never would have purchased. And none of the "optional equipment" was listed on the window sticker; it should have been considering it wasn't optional, so it was definitely a surprise. I would have given 5 stars, except for the issue with "optional" items, which raised my purchase price by $4000. More

I tried to schedule an appointment online, however the first appointment was months away. I called to try to make an appointment on two occasions, never got a call back. Finally I got in touch with some first appointment was months away. I called to try to make an appointment on two occasions, never got a call back. Finally I got in touch with someone and they got me in a week later, which was much better than trying to schedule online. Took my truck in for its 3rd battery in 5 years, which seems a little crazy to me. I agreed to leave my truck overnight so they could run some tests on it. I asked when it would be finished and they told me around 10 am. That were very nice and gave me a ride home. The next day, I called around 12 to get an update on my truck. I got a call back after 1 saying they are still running tests on it. I finally got my truck around 5 pm. The service writer should have called me in the morning to let me know that it would have taken longer than expected to fix my truck, instead of me calling them for an update. 10 am and 5 pm is a big difference in time. This is the second service writer I have had in the past couple of months. I took my truck in another time and they damaged it backing out of the bay after an oil change. It had to go to the auto body shop to be repaired. It had to go back 3 times because they didn't get the work completed correctly. The service center manager didn't even apologize and gave me attitude when I questioned their inability to get the work done the right way. The only reason I go back there is because of the lifetime oil change or else they would never get my business. More