Having decided to downsize but upgrade in luxury features from my Silverado Crew Cab Custom, I had been shopping online for a Chevy Equinox for a few weeks. Even though I live about 30 miles away from Quality Chevrolet, I decided on buying from them once I found an AWD Premier with all the packages and options I wanted at a very reasonable price after rebates. I called to make sure the vehicle was still available, and created my own deal and financing using Capital One online. I listed my suggested trade-in price on the Silverado, the price I wanted to pay for the car, and the monthly payment/term I wanted. I got to my appointment later on a Thursday evening. Andrew A. took me out for a test drive of the vehicle and was very personable. After one of the sales managers appraised my trade in, he offered me more than the price I was asking for it; I've never had that happen before. Since the finance manager had left for the evening (I had arrived almost at closing time), we arranged that I could pick up the car the next day. Andrew gave me his cell phone number in case I had any more questions, and we agreed on a time for pickup on Friday afternoon. When I arrived the next day, all the paperwork I needed to complete was ready to roll, on time, and they monthly payment was actually less than I had quoted to them for the same number of months. There was no pressure to upsell or buy anything else. We were done with paperwork in about 45 minutes and I was on my way. It was literally the easiest car buying experience I've ever had and I walked away with the exact vehicle I wanted at the exact price/payment I wanted and got slightly higher value for my trade in than I anticipated. Wonderful experience all around.