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Quality Chevrolet - Service Center

Escondido, CA

4.4
610 Reviews

610 Reviews of Quality Chevrolet - Service Center

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March 10, 2024

Excellent service! I was kept informed every stage of repair by Service Advisor. The actual repair fixed my problem! More

by dalemxc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Green
Mar 13, 2024 -

Quality Chevrolet responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Quality Chevrolet Escondido. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 10, 2024

Customer service was great. They were helpful and my truck was ready fast. I always have a good experience when I bring my truck in for service More

by mquintero2675
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 12, 2024 -

Quality Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 07, 2024

These guys are awesome and caring. Always seemed to go out of their way to make a customer feel satisfied. More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Mar 08, 2024 -

Quality Chevrolet responded

At Quality Chevrolet Escondido, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 04, 2024

Great people honest and transparent hassle-free shopping experience. Quick and respectful service. Awesome job!!! More

by manny.aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Quality Chevrolet responded

Thank you for your review, Manny. I'm glad to hear that you found the process of buying a car from us to be hassle-free. If you have any further questions about your new vehicle, please let me know! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 03, 2024

They serviced my vehicle promptly & efficiently; it got the service and even washed it while I waited. Bill my service advisor answered all my questions on the next maintenance of my vehicle More

by sweetkids27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill- Svc dept
Mar 05, 2024 -

Quality Chevrolet responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Quality Chevrolet Escondido. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 02, 2024

Roger from Quality Chevrolet was great to work with. He explained the problem with my 2018 Volt, got the parts and had my car repaired in a few days. Very satisfied, as always, with Quality Chevrolet More

by joanb785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 05, 2024 -

Quality Chevrolet responded

Joan, it’s great to know that Roger provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 02, 2024

Very bad service they let my carpet dirty also they promised me when a buy the truck free wash and full tank gas pure lies the sales person named ANDRES said bulkxxxx More

by josejuanmuratalla
Recommend Dealer
No
Employees Worked With
Andres
Mar 04, 2024 -

Quality Chevrolet responded

Jose, I appreciate learning about your experience at our dealership. My number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 02, 2024

Very disappointed with the service rendered, when I got in my truck noticed tire pressure was at 37 psi, even though the service sheet stated it was set to 41 psi! Are we just checking the box / boxes? Als More

by travelinray64
Recommend Dealer
No
Employees Worked With
Kathy, Juan and service manager
Mar 04, 2024 -

Quality Chevrolet responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and I strive for satisfaction. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 01, 2024

Great job by Quality Chevrolet team. Bill and team took excellent care of my 2022 Corvette. Team professional and friendly. More

by cliff.baldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel
Mar 04, 2024 -

Quality Chevrolet responded

Cliff, I appreciate your kind words about our service team. Thank you for choosing Quality Chevrolet Escondido for your vehicle needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 01, 2024

The Quality staff was very pleasant and took care of my needs. I had no wait when I dropped off my car More

by KENWESSELS1451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Quality Chevrolet responded

It's our pleasure to provide top-quality service and I'm ecstatic to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Quality Chevrolet Escondido, we value our customers and I look forward to seeing you on your next visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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