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Quality Chevrolet - Service Center

Escondido, CA

4.4
609 Reviews
Call Service Center (760) 871-4005

609 Reviews of Quality Chevrolet - Service Center

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February 29, 2024

Quality Chevy was great with my 2022 corvette. I had an oil change & transmission flush. Love that Quality does complimentary oil changes if you purchase your new vehicle from them. That saves us More

by Sherri
Recommend Dealer
Yes
Employees Worked With
Peyton
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Mar 01, 2024 -

Quality Chevrolet responded

Sherri, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 29, 2024

Great service department. Quick and efficient in getting me back on the road. They covered my repairs according to the warranties which is a relief that they honor there progr More

by mrjesseh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Hernandez
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Mar 01, 2024 -

Quality Chevrolet responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 29, 2024

Service is great. Would like to see a change on the Policy regarding oil changes at 20%. do not put a lot of miles on my car and it takes longer than others to rea More

by VALPILGRIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Quality Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can discuss this with you. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 26, 2024

Payton was excellent and the service department didn’t take the long. We totally recommend this dealership for getting your oil change. More

by David Lee Roth II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton
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Feb 29, 2024 -

Quality Chevrolet responded

I really appreciate the kind recommendation, David. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 25, 2024

Amazing team and very helpful team at quality. The loaner car was a great help. More

by kpholtz54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Quality Chevrolet responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that I can do please come back and see us again. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 24, 2024

Great experience as aleays Never a problem always a great experience Would recommend please look up my service persons name More

by cathynelson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry forgoy his name
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Feb 27, 2024 -

Quality Chevrolet responded

Cathy, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 24, 2024

Kathleen listened to what my issue was and was able to assist with great care. More

by lefonwind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary
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Feb 27, 2024 -

Quality Chevrolet responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 23, 2024

Best customer service, time efficient and they ate very knowledgeable on service needed. Got me in and out quickly. Thanks again More

by kevinpsheehan262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Quality Chevrolet responded

Kevin, thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 22, 2024

I took car in for a recall and now my steering wheel controls don't work correctly More

by josierod1353
Workmanship
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Quality Chevrolet responded

Josie, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 22, 2024

Juan is the best advisor! He’s responsive and gets things done. I appreciate his hard work. More

by janna5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Feb 23, 2024 -

Quality Chevrolet responded

Janna, thank you for the awesome feedback! You're right, Juan is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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