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Quality Chevrolet - Service Center

Escondido, CA

4.4
604 Reviews

604 Reviews of Quality Chevrolet - Service Center

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January 01, 2024

Great and friendly Service at quality Chevrolet Thank you for their help and service all the time More

by doraly
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rojas
Jan 03, 2024 -

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 01, 2024

Great easy smooth service… very professional at the check in desk and accurate with wait time expectations More

by teamfigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young kid at the check in desk
Jan 03, 2024 -

Quality Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2023

Our transmission pump went out which made the transmission fail. The repair was very expensive. Quality worked with us on pricing. For that we are grateful. More

by Sherri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez & Juan
Jan 03, 2024 -

Quality Chevrolet responded

Sherri, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Quality Chevrolet and we look forward to your continued business! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2023

The service department personnel were very polite and attentive to my needs and required work. More

by jscruzn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Martin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Quality Chevrolet responded

Thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

He did an excellent job of getting us in. Was very kind and text us after he was done with the car More

by rubyhoward497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 02, 2024 -

Quality Chevrolet responded

Ruby, thank you for the awesome feedback! Our team features many excellent service advisers and we appreciate all they do for us! I'm very happy to hear that they were there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

I have an interlock device on my vehicle, apparently I didn’t stress enough how important it is I needed to be with the vehicle if it to be ā€œONā€ or started. Needless to say a violation lock was enacted an More

by daugh02595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Jan 02, 2024 -

Quality Chevrolet responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

Friendly service advisor and scheduled service was done quicker than expected. I did not feel rushed and received a full recap of the services performed. More

by jbbowtie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

Kathleen Garden was excellent! Best service ever. Just won a new customer. We will be back to purchase our next vehicle. More

by Tinknockerstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katkleen Garden
Jan 02, 2024 -

Quality Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 29, 2023

The drop off and pick up went smoothly. The work was done in half the time they said it could take. More

by tami_malek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Garden
Dec 29, 2023 -

Quality Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 29, 2023

Good quality service! Roger was knowledgeable and explained the situation with my care clearly, and answered all my detailed questions. We'll need to monitor my car, but More

by mc_cauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
Jan 02, 2024 -

Quality Chevrolet responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Roger does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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