Back

Quality Chevrolet - Service Center

Escondido, CA

4.4
637 Reviews

637 Reviews of Quality Chevrolet - Service Center

Sort by
June 14, 2025

Alex is professional and knowledgeable. He always goes above and beyond to help me out More

by ewild31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Montes
Jun 15, 2025 -

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Alex has provided you with such excellent service. At Quality Chevrolet Escondido, we strive to go above and beyond for our customers. We appreciate your feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 13, 2025

I found the service department staff to be very friendly, knowledgeable and had the car in and out in a decent amount of time. More

by lindsay010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 13, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Lindsay! I am so glad to hear that you found our service department staff at Quality Chevrolet Escondido to be friendly and knowledgeable. Providing timely service is important to us, and we appreciate your feedback. We look forward to welcoming you back for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 13, 2025

Juan has a great customer service and gets us the help we need right away. More

by mefamilia2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan service dept.
Jun 13, 2025 -

Quality Chevrolet responded

Thank you for your kind words! I am glad you received excellent customer service at Quality Chevrolet Escondido and that Juan was able to assist you promptly. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 13, 2025

They were really good with communication and letting me know when the parts came in and when it was finished. Also quick and getting my truck back More

by Dlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 13, 2025 -

Quality Chevrolet responded

Thank you for your fantastic review! I appreciate your kind words about the communication and efficiency at Quality Chevrolet Escondido. It's great to hear that your truck was serviced quickly and that we could keep you informed throughout the process. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 13, 2025

Customer related, very friendly. All employees are very knowledgeable in all aspects of your vehicle services and repairs. Won't go anywhere else even for future vehicle purchases, More

by smboren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, service advisor
Jun 13, 2025 -

Quality Chevrolet responded

Thank you for your kind words and for choosing Quality Chevrolet Escondido! I truly appreciate your feedback about our friendly and knowledgeable team. It's wonderful to hear that you plan to return for future vehicle purchases. We look forward to serving you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 12, 2025

Great job. Walked in to the dealership my car was diagnosed quickly with a quote in hand under 30 mins from arrival. No questions to ask simple and easy thanks More

by Xtremepclan
Recommend Dealer
Yes
Employees Worked With
Josh Snodgrass
Jun 12, 2025 -

Quality Chevrolet responded

Thank you for your wonderful feedback! I am thrilled to hear that your experience at Quality Chevrolet Escondido was quick and hassle-free. Our team is dedicated to providing efficient service, and it’s great to know we met your expectations. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 10, 2025

Alex Montes always very friendly and professional. Love this dealership. Thank you very much Alex 😃 More

by Earthsaltbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Montes
Jun 10, 2025 -

Quality Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with Alex at Quality Chevrolet Escondido. Our team strives to provide friendly and professional service, and we're glad you love our dealership. We look forward to seeing you again soon! 😃 Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 09, 2025

It was my husband who took my car I'm sure everything was fine, my husband took my car and was home within 3 hours. Although I wanted them to check out a service message on my dash board, but I'm not sure th More

by maddengirl8
Recommend Dealer
Yes
Jun 09, 2025 -

Quality Chevrolet responded

Thank you for your review and for choosing Quality Chevrolet Escondido. I appreciate your feedback regarding your husband's visit. It's important to us that every concern is addressed, including any service messages on your dashboard. If you have further questions or need assistance, please feel free to contact me. We look forward to ensuring your vehicle is fully taken care of! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 09, 2025

I love quality Chevrolet. I got free oil changes for life with my Chevy Silverado trail boss that I bought from Brock in sales. So I decided to have the rest of my routine More

by Monkey Bumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and brock
Jun 09, 2025 -

Quality Chevrolet responded

Thank you for your kind words! I'm delighted to hear about your positive experience with Quality Chevrolet Escondido. We're thrilled that you took advantage of the free oil changes for life with your Chevy Silverado Trail Boss and that Jose was able to assist you with your routine service, including the extra warranty coverage. We appreciate your feedback and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 08, 2025

Kathleen is the best. Keeps me up to date on repairs. Repairs are completed on time and within the estimate. More

by dave.austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Quality Chevrolet responded

Thank you, Dave, for your kind words! We’re thrilled to hear that you had a positive experience with our team at Quality Chevrolet Escondido and that Kathleen kept you well-informed throughout the repair process. We appreciate your trust in us and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

...
6
...