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Quality Chevrolet - Service Center

Escondido, CA

4.4
676 Reviews
Call Service Center (760) 871-4005

676 Reviews of Quality Chevrolet - Service Center

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June 27, 2025

Service advisor Joshua is always in point when I bring my vehicle. Service is always top notch! More

by juan.fernandez1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
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Jun 27, 2025 -

Quality Chevrolet responded

Thank you for your review, Juan! I'm glad that Joshua provided you with top-notch service during your visits to Quality Chevrolet Escondido. Your satisfaction is our priority, and we appreciate your feedback. Welook forward to assisting you again on your next visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 27, 2025

I originally called Temecula Chevy dealer and they were rude and very in helpful. I decided to try quality Chevrolet and Josh Snodgass was awesome. Super friendly and helpful. Got my truck back quick and More

by DOEBEREINERJESSE
Recommend Dealer
Yes
Employees Worked With
Josh Snodgrass
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Jun 27, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us, Jesse! It's great to hear that Josh provided you with outstanding service and that your truck was fixed quickly. At Quality Chevrolet Escondido, we strive to create a welcoming environment for all our customers. We look forward to welcoming you back for your next visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 27, 2025

I appreciate the fact that I had an appointment, and that the staff was ready and awaiting my arrival when I got there! The work was finished when they said it would be, and has worked well since. Keep tha More

by Daniel Underhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Quality Chevrolet responded

Thank you, Daniel! I appreciate your feedback about your recent experience at Quality Chevrolet Escondido. It's great to hear that our team was ready for your appointment and completed the work on time. We will continue to uphold the quality of service you expect from us. We look forward to helping you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 26, 2025

Your service rep Juan is always polite and helpful. He is always there no matter what I need More

by debadrian6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 27, 2025 -

Quality Chevrolet responded

Thank you for your kind words, Deb! We appreciate your recognition of Juan’s excellent service at Quality Chevrolet Escondido. It's great to hear that he is always there for you. We look forward to serving you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 24, 2025

Our service advisors are so professional, responsive and kind. We literally drive from Cqrlsbad to Escondido for both of our cars due to the excellent service we have received. Much appreciated for all th More

by tamarspart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I apologize but I do not have the service advisors names handy
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Jun 24, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience! I appreciate your feedback about our service advisors at Quality Chevrolet Escondido. It's rewarding to know that you and your family choose to drive from Carlsbad for our dedicated service. We look forward to seeing you again for both of your cars. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 24, 2025

I had a good time, everyone was nice and helpful. They treated me well and nicely. More

by Candymarcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Penaloza
Report | Print
Jun 25, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Candy! I am so glad to hear that you had a good time at Quality Chevrolet Escondido and that our team was helpful and kind. Your satisfaction means a lot to us. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 23, 2025

Great customer service. Very detailed and helpful. 10 out of 10 will be recommending to my family and friends. More

by jocelyncastro2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Snodgrass
Report | Print
Jun 24, 2025 -

Quality Chevrolet responded

Thank you for your wonderful feedback, Jocelyn! We’re thrilled to hear you had a great experience at Quality Chevrolet Escondido and found our customer service helpful and detailed. Your recommendation means a lot to us, and we look forward to serving your family and friends in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 23, 2025

$179 for an oil change way too much! ! service person was not willing to contact service contrac department, so I had to pay cash More

by MRMISAEL1
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Alex
Report | Print
Jun 24, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I understand that the cost of the oil change may not have met your expectations, and we appreciate you bringing this to our attention. At Quality Chevrolet Escondido, we strive to provide transparent pricing and quality service. If you have any further concerns or would like to discuss this matter, please don't hesitate to reach out to me directly. We value your input and hope to serve you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 22, 2025

Good service and quality take care all the customer with any questions and concerns and free car wash More

by monroy745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2025 -

Quality Chevrolet responded

Thank you for the wonderful feedback! I'm thrilled to hear that you had a great experience with us at Quality Chevrolet Escondido. Our team is dedicated to providing excellent service and addressing all customer concerns. We appreciate your support and hope to see you again soon for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 22, 2025

I always enjoy going to the dealership not for the cost (obviously) but because everyone is nice and respectful. Bill my guy is fun, down to earth and a good listener. Quality Chevy lives up to their name. More

by amyjojo30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill M (service)
Report | Print
Jun 22, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Amy! I'm thrilled to hear that you enjoy visiting Quality Chevrolet Escondido and appreciate the kindness and respect shown by our team. It's great to know that Bill has made your experience enjoyable with his fun and attentive approach. We look forward to welcoming you back next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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