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RBM of Alpharetta
Alpharetta, GA
5,780 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,780 reviews
January 07, 2023
John helped me buy my car off lease. Very helpful and clear about the options and made the entire process easy. He also did a great job coordinating with the service department so that t Very helpful and clear about the options and made the entire process easy. He also did a great job coordinating with the service department so that the off lease certification process was convenient. I’ve had a great experience with the dealership throughout and John was another example of why that has been the case. More
by aaronkonnick
January 07, 2023
Juwan was very helpful and he explained all the features of cars and difference between models. Hes very knowledgeable about all Mercedes models we weee interested in. Thanks Juwan. of cars and difference between models. Hes very knowledgeable about all Mercedes models we weee interested in. Thanks Juwan. More
by narasimha.vt
Employees Worked With
Juwan Shields
January 07, 2023
Andy is very professional. He took care of all my concerns and expedited my order to make it available in a couple of weeks. I didn’t expect to get my favorite vehicle so quick He took care of all my concerns and expedited my order to make it available in a couple of weeks. I didn’t expect to get my favorite vehicle so quick. More
by SteveW2K
Employees Worked With
Reagan Sparkman
January 06, 2023
I appreciated that I was not pressured to buy anything and was able to buy when I was ready. It was easy to work with Royce to find and test drive the right car. The atmosphere and professionalism of the and was able to buy when I was ready. It was easy to work with Royce to find and test drive the right car. The atmosphere and professionalism of the dealership and staff made you feel good about being there and purchasing a vehicle. Royce handled concerns I had friendly and professionally. More
by Lauramanghamlct
Employees Worked With
Roberto Manzur, Royce Worley
January 06, 2023
Great buying experience. Juwan was very knowledgeable about the vehicle and buying process. I highly recommend working with Juwan. Juwan was very knowledgeable about the vehicle and buying process. I highly recommend working with Juwan. More
by rcunningham6
Employees Worked With
Juwan Shields
January 05, 2023
Excellent customer service, very helpful and friendly and knowledgeable. Don was amazing, he was full of life and made my experience so remarkable. I was able to purchase my dream car and Don made it so much knowledgeable. Don was amazing, he was full of life and made my experience so remarkable. I was able to purchase my dream car and Don made it so much more easier. Thank you so much done I will definitely be back. More
by papersaud1991
Employees Worked With
