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RBM of Alpharetta

Alpharetta, GA

5.0
5,779 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,779 reviews

December 23, 2022

Thank you Juwan! Very nice and respectful salesmen with a good sense of humor! Thank you! More

by alex
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Dec 30, 2022 -

RBM of Alpharetta responded

Thank you for your kind words, Alex! We are grateful for your feedback. We are glad to hear Juwan took excellent care of you during your visit! Your complete satisfaction is our top priority. If there is anything else we can do for you, please let us know! All the best, RBM of Alpharetta

December 23, 2022

Great experience! .. thank you Vadim for your excellent service and experience....will definitely see you at my next purchase! More

by alex4_2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

RBM of Alpharetta responded

Hello, Alex4_2000. We are happy to hear that Vadim and the rest of our team at RBM of Alpharetta provided you with excellent service. Thank you for sharing your feedback with us! We look forward to seeing you again for service. Sincerely, RBM of Alpharetta

December 22, 2022

Marc H. was AMAZING from start to finish! It was a great experience with Marc, he was knowledgeable, friendly and made magic happen as I am a hard sale... he More

by Michellegolden1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Sabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higgs
Dec 23, 2022 -

RBM of Alpharetta responded

Thank you so much, Michelle! We are so grateful for your kind words about Mark and the whole team at RBM of Alpharetta. We are thrilled to hear Mark and Craig have taken excellent care of you during your visits here. Your complete satisfaction is important to us and we do what we can to make every part of the dealership the best it can be. Thank you for taking the time to share your experience with us, Michelle! Sincerely, RBM of Alpharetta

December 22, 2022

The process was painless. Everyone was friendly and informative. We will definitely return for future vehicle needs. More

by john.sharkeyjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Dec 23, 2022 -

RBM of Alpharetta responded

Thank you, John! We appreciate the wonderful review. Your complete satisfaction is our top priority and we do our best to make the buying experience as informative and professional as possible. Thank you for sharing your experience with us! Happy driving, RBM of Alpharetta

December 22, 2022

Always a pleasant experience visiting RBM Alpharetta. Andy Sayers is knowledgeable, pleasant and creates a positive customer service experience. Very highly recommended! More

by gregprince300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Reagan Sparkman
Dec 30, 2022 -

RBM of Alpharetta responded

Thank you, Gregprince300! We really appreciate the kind words. We are so glad to hear Andy took excellent care of you by providing you with an informed and pleasant experience. We look forward to seeing you again for service. Happy driving, RBM of Alpharetta

December 22, 2022

Juwan is an exceptional person. He has a very warm and welcoming personality. He made the whole process very easy and convenient for us. More

by shardool.k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Dec 30, 2022 -

RBM of Alpharetta responded

Thank you, Shardool.k, for sharing your experience with us. We are so happy to hear you had a great experience with Juwan and RBM of Alpharetta. Your review means so much to us. Juwan and our whole team work very hard to make the buying experience the best it can be. Thanks again, and we look forward to seeing you again for service. All the best, RBM of Alpharetta

December 22, 2022

Excellent service and very informative. We will love to do my future business with them. More

by Raina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Dec 30, 2022 -

RBM of Alpharetta responded

Thank you so much for your positive feedback! We are thrilled to hear you had a great experience with Juwan and the whole team at RBM of Alpharetta. If there is anything else we can do for you, please let us know! Sincerely, RBM of Alpharetta

December 21, 2022

This is the seventh Mercedes I have purchased from David Wang at RBM of Alpharetta. He must be doing something right. Every time I do business with him, it is an interesting and pleasant experience. He is b More

by jaeapla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Moore, David Wang, Ramona Razavi
December 20, 2022

Where should I start, Kyle at RBM of Alpharetta is the best!! He was very helpful, informative, pleasant, friendly and honest. He kept my informed through the whole experience. Please give Kyle a call a More

by norahmas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

RBM of Alpharetta responded

Thank you, Norah! Your kind words are greatly appreciated. We are so glad to hear Kyle took excellent care of you during your visit. Your complete satisfaction is our top priority and we do what we can to make the buying experience the best it can be. Thank you for taking the time to share your positive experience with us. All the best, RBM of Alpharetta

December 20, 2022

John was extremely professional, diligent, responsive and informative. He was persistent to solve the objectives I wanted and did not give up until they were met. He is a pro that is a pleasure to work wit More

by RichardLJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sauer
Dec 20, 2022 -

RichardLJ responded

John was extremely professional, diligent, responsive and informative. He was persistent to solve the objectives I wanted and did not give up until they were met. He is a pro that is a pleasure to work with. I highly recommend John!

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