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RBM of Alpharetta
Alpharetta, GA
5,814 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,814 reviews
May 05, 2022
I received a notice from Mercedes Benz to install the Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professi Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professional and highly efficient and easy to work with. Look forward to working with Steve again when Mercedes Benz delivers the missing Hermes Communication Module for our 2021 GLE300 SUV. More
by lj_allen@me.com
Employees Worked With
Steve Byrd, Steve Byrd
May 05, 2022
We worked with Sid and had an excellent experience throughout the entire purchasing process. Sid answered all our questions right away and accommodated our availability which we very much appreciated throughout the entire purchasing process. Sid answered all our questions right away and accommodated our availability which we very much appreciated. Everyone we encountered at RBM were friendly and professional. At time of purchase Sid took extra time to show and explain all the car’s features. Lisa was also excellent at time of sale finalizing the transaction. We would highly recommend working with Sid and purchasing from RBM. More
by Dgtg
May 04, 2022
BE CAREFUL! Unprofessional, lying crooks. Their used car department is the WORST I’ve seen in 15 years working with franchise dealerships. First review ever subm Unprofessional, lying crooks. Their used car department is the WORST I’ve seen in 15 years working with franchise dealerships. First review ever submitted & I’ve been part of this business over a decade. Peter Leavy (the GM) will tell you exactly what you want to hear until something goes wrong… Don’t get fooled by these guys. Way too many dealerships who are willing to HELP! More
by CarguyTy
May 03, 2022
Steve Byrd at RBM Alpharetta handled our recent service on our GLE 350. He made it so easy to have my part replaced as soon as we learned it had come in from Germany. Thanks, Steve, for getting this resolv on our GLE 350. He made it so easy to have my part replaced as soon as we learned it had come in from Germany. Thanks, Steve, for getting this resolved so quickly. More
by GoodFortune
Employees Worked With
Steve Byrd
May 03, 2022
Steve Byrd is my service agent. He has been my advisor for many years. I bring both of my Mercedes’ to him. He adds value to each visit. I know everyone says don’t take you auto to He has been my advisor for many years. I bring both of my Mercedes’ to him. He adds value to each visit. I know everyone says don’t take you auto to a dealership, but I say you should. I am very satisfied with the dealership and my service advisor, Steve Byrd. He has taken very good care of my mercedes and me. More
by MLShaver
Employees Worked With
Steve Byrd
May 03, 2022
I’ve been having both my Mercedes vehicles serviced with RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership. More
by Merclover
Employees Worked With
Steve Byrd
May 03, 2022
Steve Bryd in the service department was very helpful in getting my Mercedes GLE 43 AMG a part from Germany and expedited my service. He gave me a nice loaner to use in the meantime Thank you Steve!. getting my Mercedes GLE 43 AMG a part from Germany and expedited my service. He gave me a nice loaner to use in the meantime Thank you Steve!. More
by cherdf48
Employees Worked With
Steve Byrd
May 03, 2022
Vadim was super helpful with my husband & I by deciding which SUV to choose, we did the test drive and it was a great experience. The next day we decided to buy the GLE 350. I totally recommend Vadim, h which SUV to choose, we did the test drive and it was a great experience. The next day we decided to buy the GLE 350. I totally recommend Vadim, he will answer all of your questions and he will make you feel so welcoming! Thank you for your excellent service Vadim! More
by allymendoza26
