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RBM of Alpharetta
Alpharetta, GA
5,788 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,788 reviews
February 09, 2022
Jeff was very helpful through the process of purchasing my vehicle. Great customer service and definitely would recommend this dealership . my vehicle. Great customer service and definitely would recommend this dealership . More
by Sheeps2949
February 09, 2022
As a first time Mercedes client I had no idea what to expect, Royce was so welcoming from the start and answered many questions with confidence. Once ordering my new GLC 300 SUV Royce kept us informed on expect, Royce was so welcoming from the start and answered many questions with confidence. Once ordering my new GLC 300 SUV Royce kept us informed on the transportation updates without any hassle. He is such an easy person to work with and I will absolutely use him again in the future! More
by Avery
February 08, 2022
I worked with Kyle and from the start his thoroughness in making sure I received all the information about the vehicle I was interested in, obtaining information needed for my trade in and getting me the bes making sure I received all the information about the vehicle I was interested in, obtaining information needed for my trade in and getting me the best offer possible came off as he was making me a priority. For that reason I drove 3 hours to purchase from him. Was treated well during the entire process. Please shop with Kyle!! More
by Kedros Dink
February 08, 2022
GuysDavid was great, in and out in 15 minutes. He went Guys David was great, in and out in 15 minutes. He went to bat for me on price and handled all paperwork quickly. My go to guy from now on. Guys David was great, in and out in 15 minutes. He went to bat for me on price and handled all paperwork quickly. My go to guy from now on. Jason Englert More
by Jason renglert
Employees Worked With
David Wang
February 08, 2022
John was so wonderful to work with. My husband and I came in to look at one car but then I decided that wasn't the vehicle for me. This is my first Mercedes. I am not savy in Mercedes. John was so patient, k in to look at one car but then I decided that wasn't the vehicle for me. This is my first Mercedes. I am not savy in Mercedes. John was so patient, knowledgeable, and we never felt rushed or pushed to make a decision. He followed up and even sent other cars. We decided on one we test drove on our first visit. The process was super quick. I couldn't be happier with John, the process, or my first Mercedes. Thank you John for everything. Kindly Shane & Alicia Porter More
by aedwards874
Employees Worked With
Ramona Razavi, John Sauer
February 07, 2022
Friendly, helpful, pleasant experience.Everything very Friendly, helpful, pleasant experience. Everything very impressive looking. Nice “storefront”. Coffee, water nice additions. Enjoyed hanging out Friendly, helpful, pleasant experience. Everything very impressive looking. Nice “storefront”. Coffee, water nice additions. Enjoyed hanging out there. More
by bahughes16
February 04, 2022
Amen Siadat is a parts advisor at RBM Mercedes of Alpharetta. He is very knowledgeable, kind, and patient. He helped me immensely not only finding a part I needed, but ensuring that I would have it Alpharetta. He is very knowledgeable, kind, and patient. He helped me immensely not only finding a part I needed, but ensuring that I would have it taken care of quickly. He’s the best! More
by RN
Employees Worked With
Ameen Siadat
February 04, 2022
Royce Worley is by far one of the best, kind, friendly and honest person I’ve had the pleasure to purchase a vehicle from. The process was streamlined and quick. I absolutely recommend Royce and RBM of and honest person I’ve had the pleasure to purchase a vehicle from. The process was streamlined and quick. I absolutely recommend Royce and RBM of Alpharetta! More
by Justin
Employees Worked With
Roberto Manzur, Royce Worley
January 31, 2022
Dan Berry at RBM of Alpharetta was outstanding! He made buying my new Mercedes GLE 350 the easiest and most pleasant experience. The entire team there was great to work with! If you are in the market for buying my new Mercedes GLE 350 the easiest and most pleasant experience. The entire team there was great to work with! If you are in the market for a car, check out RBM of Alpharetta and ask for Dan. You won't be disappointed! More
by Nancy
Employees Worked With
