Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,827 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,827 reviews
February 27, 2022
After visiting another MB dealership I was instantly taken by Marks quick understanding of my needs and wants. He listened carefully and showed me two vehicles that fitted the description of what I want taken by Marks quick understanding of my needs and wants. He listened carefully and showed me two vehicles that fitted the description of what I wanted. I am hard to sale and stuck in my head but he broke the barriers with his attentive, kind and desire to keep me happy. I will highly recommend Mark and RBM Alpharetta to any friends, family or individuals I come across for not just the great service but also for the great product in stock and the price is the icing on the cake. More
by Jahairaf
Employees Worked With
Ramona, Mark Higgs
February 26, 2022
Mark Higgs is Awesome! He takes the time to listen to the customer’s needs and wants and aims to please. This is my second purchase with Mark and I’m still thrilled with hi He takes the time to listen to the customer’s needs and wants and aims to please. This is my second purchase with Mark and I’m still thrilled with his high level of superior customer service! Mark doesn’t focus on the deal but rather the relationship! I trust Mark and will continue to give him my business. More
by Sherisesherman
Employees Worked With
Mark Higgs
February 25, 2022
Vaddim has been really helpful through this process. I counted on him when it came to getting right options for my vehicle. I counted on him when it came to getting right options for my vehicle. More
by Kobe Peasah
February 25, 2022
They were very helpful and worked with us to help meet our needs. We were very happy with this car buying experience! our needs. We were very happy with this car buying experience! More
by reddrollson1
February 25, 2022
Jeff is extremely professional, experienced and pleasure to have business with. Being a salesperson over 20 years myself I can appreciate his follow up skills, his ability to listen and take care of custom to have business with. Being a salesperson over 20 years myself I can appreciate his follow up skills, his ability to listen and take care of customer's needs. More
by barashveronika
Employees Worked With
February 23, 2022
A friendly professionally handled experience from start to finish . Really appreciated the easy flow of paperwork and the personal walk through on the technology. Whole heartedly recommend RBM and fine p to finish . Really appreciated the easy flow of paperwork and the personal walk through on the technology. Whole heartedly recommend RBM and fine people who work there More
by Aspecht
February 22, 2022
Very nice guy, and he was very knowledgeable about the vehicle that I purchased. Hopefully, I will be back in a few years to purchase a Sports coupe. vehicle that I purchased. Hopefully, I will be back in a few years to purchase a Sports coupe. More
by Jojonnikko
Employees Worked With
John Sauer
