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RBM of Alpharetta
Alpharetta, GA
5,787 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,787 reviews
January 29, 2022
Andy was amazing to deal with; very knowledgeable and willing to work together to find a good solution. Would definitely work with Andy again! willing to work together to find a good solution. Would definitely work with Andy again! More
by LMR
Employees Worked With
Andy Sayers, Ramona Razavi
January 29, 2022
Very clean and efficient, All the cars were very clean and nice. A great place to buy and nice. A great place to buy More
by Cmroelle
Employees Worked With
January 29, 2022
I wish I can give more stars. John was a complete breath of fresh air. He listened to what we wanted. Above all he communicated and was completely honest. John and RBM of Alpharetta has definitely gained an of fresh air. He listened to what we wanted. Above all he communicated and was completely honest. John and RBM of Alpharetta has definitely gained another valued customer. Whenever someone is in search for a nice, reliable car. I will always refer them to John Sauer and RBM of Alpharetta. More
by destiny192781
Employees Worked With
John Sauer
January 29, 2022
Been buying MBs from RBM North and Dan Berry for many years and the dealership and he always provide 1st class customer service. This particular purchase of our G63 has to be the cherry! Even with years and the dealership and he always provide 1st class customer service. This particular purchase of our G63 has to be the cherry! Even with the unique industry issues of 2021 and the amazingly long lead times the supply chains produced, Dan kept us informed and always delivered updates directly and with a genuinely positive approach and graciousness with his time to answer any and all questions. Our family has purchased many MBs from Dan and RBM North and we would recommend his service to anyone looking for an enjoyable experience purchasing a Mercedes. More
by bdrobertson
January 28, 2022
I first met John in 1989 in Tampa, FL - a chance meeting for our first purchase together. Today is much more than an acquaintance, he is a great friend and a sales professional I look forward to doing busin for our first purchase together. Today is much more than an acquaintance, he is a great friend and a sales professional I look forward to doing business with at any time. Buy a Mercedes with confidence @ RBM Alpharetta and John Sauer - The best combo on the East Coast!!! More
by rmn22ajr
Employees Worked With
John Sauer
January 27, 2022
John is the consummate professional salesperson, providing the right information at the right time. He is very knowledgeable about Mercedes Benz products and how they compare to other vehicles on t providing the right information at the right time. He is very knowledgeable about Mercedes Benz products and how they compare to other vehicles on the market. John was not pushy and was very fair in the negotiation process. His depth of experience in the industry is illustrated by how he approaches every phase of the sales process. If you are working with John, you are in good hands. More
by Ward
Employees Worked With
John Sauer
January 26, 2022
Bill Favini - just amazing, it took us like 10 mins with him to change our choice from a Lexus GX to a GLE. Amazingly knowledgeable, extremely patient, responsive and very proactive. He even coordinated the him to change our choice from a Lexus GX to a GLE. Amazingly knowledgeable, extremely patient, responsive and very proactive. He even coordinated the transaction on his day off. Thanks Bill for everything…. Wish you the very best More
by Abhi
Employees Worked With
