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RBM of Alpharetta

Alpharetta, GA

5.0
5,774 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,774 reviews

September 25, 2017

Great Experience RBM of Alpharetta was a great place to purchase a Mercedes. Andy Sayers was an exceptional sales person who was very helpful. He answered all my que More

by Amin Premjee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Tom Ahern, CJ Carr
Sep 26, 2017 -

RBM of Alpharetta responded

Thank you Amin Premjee for the wonderful review. We are pleased to hear Andy Sayers took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

September 25, 2017

Happy Customer!! I had a wonderful experience buying my new GLE 350! My salesman (Kyle Edson) was extremely helpful in every STEP of this process. He was friendly, ver More

by Questions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

RBM of Alpharetta responded

Thank you! We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle Edson could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

September 25, 2017

Best Car Buying Experience From start to finish, without a doubt the best car buying experience I have had. Bill Winslow returned my calls and emails immediately, worked around More

by Pat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Winslow
Sep 27, 2017 -

RBM of Alpharetta responded

Thank you very much Pat123! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Bill Winslow took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

September 23, 2017

Awesome experience with outstanding service Kyle Edson at RBM of Alpharetta was great! We drove from Augusta to Atlanta for a specific car. Kyle made sure we were the priority when we arrived an More

by rl22stough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Kyle and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

September 22, 2017

Andy Sayers - Quick and Easy We met Andy Sayers at 2:30 and had a purchase agreement by 3:30. He gave me room to review the car in detail and then we were quickly able to come to More

by beotus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Sharon Thompson
Sep 26, 2017 -

RBM of Alpharetta responded

Hello, Beotus! We are delighted to hear Andy Sayers provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We look forward to seeing you in the future. Happy driving, RBM of Alpharetta

September 21, 2017

Potential buyer Awesome experience with RBM. I hate to admit I purchased out of state, that will not happen the next time. Pam was awesome introducing me to my 1st More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Sep 21, 2017 -

RBM of Alpharetta responded

Thank you Joe. We really appreciate the kind words and thank you for your business. We're delighted to hear Pam could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

September 19, 2017

My wife just took delivery of a new C300 from Bill Favini. This is her second purchase from RBM and our fourth as a family. We couldn't be happier with the experience and always look forward to working wit More

by mitch991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Cox, Sharon Thompson
Sep 20, 2017 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Bill Favini and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

September 19, 2017

The Best or Nothing! I have bought a lot of cars from a Porsche to a BMW but I have never had such a great car buying experience like I did with Kyle Edson and Bill Favini More

by JHopkins21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Carr
Sep 20, 2017 -

RBM of Alpharetta responded

Thank you JHopkins21! We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the Mercedes-Benz buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

September 18, 2017

Great Sales Experience!! Kagan provided quick and responsive information on the used car I was considering. He is NOT a high pressure guy and let me decide on my own which is More

by Racer135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Sep 18, 2017 -

RBM of Alpharetta responded

Thank you Racer135 for the wonderful review. We are pleased to hear Kagan took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

September 18, 2017

Excelent Kagen Scott was great! A pleasure to work with. We both felt very special customers once again. First time Ron Delvalle, this time Kagen Scott. Sa More

by cooperleslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Sep 19, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Kagan and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

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