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RBM of Alpharetta
Alpharetta, GA
5,800 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,800 reviews
July 01, 2017
Pleasant car buying experience David is AWESOME. I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. David is AWESOME. I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. David took the time to give me all of my options and was never pushy. I ended up getting a brand new car that i love and can afford. He even took the time to make sure I knew how everything worked and was set up properly. I highly recommend David and his dealership. More
by Vcjanga
Employees Worked With
David Wang, Tom Ahern
July 01, 2017
Wonderful!!! A 5 Star Experience. Dan Berry was Sooo Good Dan Berry did a Wonderful Job in finding the Car I wanted. It was Fast & Easy. He was very Friendly. Everyone at the RBM Dealership of Alpharett Dan Berry did a Wonderful Job in finding the Car I wanted. It was Fast & Easy. He was very Friendly. Everyone at the RBM Dealership of Alpharetta was Friendly . More
by Carl c.
June 30, 2017
Fantastic service from Pam! Pam was great to work with, and I highly recommend going through her if you're interested in a MB! She was great through every step of the process. Pam was great to work with, and I highly recommend going through her if you're interested in a MB! She was great through every step of the process. More
by amgdriveratlanta
Employees Worked With
Pamela Banda, Tom Ahern
June 30, 2017
LOVED MY CAR BUYING EXPERIENCE!!! I am one of those people who hates buying a car from the pushy salesmen, to the smoke and mirrors of what the bottom line on the car price is, and the I am one of those people who hates buying a car from the pushy salesmen, to the smoke and mirrors of what the bottom line on the car price is, and then the financing! Well today I can happily say I have found my Dealership! Kyle Edson was a wonderful friendly and attentive salesman. He answered my barrage of questions and let me test drive every vehicle on the lot if I chose to... and I nearly did! I found a car I loved, was treated with respect by every one there and walked out with a beautiful E400! Thank you Kyle! You sold me on RBM of Alpharetta! More
by Bossmama
June 30, 2017
New Mercedes Outstanding experience with Kagan Scott and RBM of Alpharetta. We will definitely return for a future purchase with such great customer service! Thank Outstanding experience with Kagan Scott and RBM of Alpharetta. We will definitely return for a future purchase with such great customer service! Thank you, Kagan! More
by Jane O
Employees Worked With
Kagan Scott
June 27, 2017
The service was excellent My experience at RBM of Alpharetta was excellent!! I was looking for family car and Bill Winslow was very friendly, helpful, and honest! He worked wit My experience at RBM of Alpharetta was excellent!! I was looking for family car and Bill Winslow was very friendly, helpful, and honest! He worked with me and gave me a great deal on My "new" car. He guides me through each step of the purchase. I'm so happy with my purchase! Thanks!! More
by Luis Kukurelo
Employees Worked With
Bill Winslow
June 27, 2017
Don't tell me women can't sell cars, I have the best My salesperson was Ramona at RBM of Alpharetta. There are not enough accolades to describe her sales and service abilities, unfortunately most car My salesperson was Ramona at RBM of Alpharetta. There are not enough accolades to describe her sales and service abilities, unfortunately most car sales people have the reputation of being pushy - not this woman. She actually spent months trying to find me the car and price I wanted . She never gave up and she kept pursuing my needs.. She is definitely a people person and will go out of her way to accommodate her customer. Best car experience I've ever had. and I am 74 years old! More
by Happy Camper
Employees Worked With
Ramona Razavi
June 25, 2017
Best Experience What a lovely Experience shopping for my desired car. I loved every moment being at RBM of Alpharetta, usually car shopping can be a barmy Experience What a lovely Experience shopping for my desired car. I loved every moment being at RBM of Alpharetta, usually car shopping can be a barmy Experience,. Not for me. Everyone who helped from Fabian , managers and employees, were not only friendly, but extremely honest and sincere. Pushy sales people make me want to run. I had questions, they patiently answered them and didn't rush or feel burdened by any of it. It's not like shopping for a groceries, you have to drive a few few, try them on for size and either love the car or not I fell in love with my CLA 250 which I was shopping for with the colour in mind inside and out. I would recommend these guys every day of the week. Thanks to everyone who helped and made it possible. Xx Was only window shopping but I walked out in 3 hours with a fan dabby dousey car !!!! MadeInUK Praxa More
by MadeInUK
June 25, 2017
My recent Mercedes leasing experience I strongly recommend this RBM dealership.. Especially working with Pam to get the car I wanted at a great deal. She goes the extra mile. Follows up wi I strongly recommend this RBM dealership.. Especially working with Pam to get the car I wanted at a great deal. She goes the extra mile. Follows up with you after the purchase and available as needed for every question I had afterwards..Pam was excellent. More
by AA1111
June 24, 2017
Great experience! This was an excellent buying experience. Excellent customer service as soon as you walked in the door. My salesman, Dan Berry was very knowledgeable a This was an excellent buying experience. Excellent customer service as soon as you walked in the door. My salesman, Dan Berry was very knowledgeable and helpful in my decision. I never felt pressured in any way. I love my car and would recommend this dealer to everyone. More
by Lucy9876
Employees Worked With
