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RBM of Alpharetta

Alpharetta, GA

5.0
5,796 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,796 reviews

February 02, 2017

Very pleasant experience! Ron was awesome to work with First time buyer of MB , and we went there based on their review and Ron was very good to work with ! We were very particular about features and color More

by Shital Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Ron Delvalle
Feb 03, 2017 -

RBM of Alpharetta responded

Thank you xxxxal Patel. We appreciate all of your kind words and thank you for your business. We are glad to hear Ron could provide you with a hassle-free and attentive experience. Your 100% satisfaction is our priority and we admire your honest feedback. RBM of Alpharetta looks forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

February 02, 2017

Great Experience, oh, and car Our first time shopping at a Mercesdes-Benz dealer. What an awesome experience. Kyle Edson was our salesmen. The entire staff is awesome. Highly R More

by kbocian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2017 -

RBM of Alpharetta responded

Hello kbocian, we are delighted to hear Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 02, 2017

Always Treated Like Family I have never owned a Mercedes before this past year. And I just completed my third purchase at RBM of Alpharetta. And I can honestly say that I feel m More

by ScottyGman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Moore, Teresa Cox, Lisa Brennan, Pamela Banda
Feb 03, 2017 -

RBM of Alpharetta responded

Thank you ScottyGman for the wonderful review. We are pleased to hear Dan took great care of you on your visit and made you feel like part of the RBM family. Congratulations on your new Mercedes-Benz and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

February 02, 2017

Great Experience and wonderful car!! We had a great experience shopping at this Mercedes-Benz dealer. Vadim Russu was our salesmen and he was very thorough, to the point, and always avail More

by Amit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2017 -

RBM of Alpharetta responded

Thank you Amit. We appreciate all of your kind words for both Vadim and the rest of the dealership. We are glad to hear Vadim could provide you with a hassle-free experience because Your 100% satisfaction is our priority. We look forward to seeing you in for service. Sincerely, RBM of Alpharetta

February 02, 2017

They provide an experience not a sales process This is the first purchase of a vehicle we have ever had where we walked away each time feeling like both the sales person and sales managers truly ca More

by jwc77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Moore, Lisa Brennan
Feb 03, 2017 -

RBM of Alpharetta responded

Thank you jwc77 for the wonderful review. We are pleased to hear Reza took excellent care of you on your visit. RBM is happy to provide you with a safe vehicle and we congratulate on your new car. Sincerely, RBM of Alpharetta

February 01, 2017

Certifed PreOwn Our experience buying our car, a certifed pre own GLK goes beyond and exceeds the expectations, starting with our sales representative Ron DelValle, f More

by SVm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Delvalle, Tom Ahern
Feb 03, 2017 -

RBM of Alpharetta responded

Thank you SVm1 for the kind words. We are pleased to hear Ron and the rest of the team took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

February 01, 2017

Spectacular customer service Teresa Cox is and always will be my service advisor, She is the best I've delt with at RBM of Alpharetta. She gets you in and out but takes responsibi More

by Alaynah34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Cox
Feb 03, 2017 -

RBM of Alpharetta responded

Hello Alaynah34, we are happy to hear Teresa provided you with the A-plus service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 01, 2017

Wonderful place to buy a car Being new to the "internet" car buying experience, I can honestly say this was the most pleasant and easiest car purchase I have made. We were in the More

by SatisfiedMercedesOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Feb 03, 2017 -

RBM of Alpharetta responded

Hello SatisfiedMercedesOwner, We are thrilled to hear that both Dan and Tom provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 31, 2017

Awesome buying experience Bill Favini went over and beyond with our sales experience. .we arrived at the dealership 5 min before closing, he didn't turn us away...he stayed! Th More

by KRich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2017 -

RBM of Alpharetta responded

Thank you KRich. We appreciate all of your kind words and thank you for your business. We are glad to hear Bill could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

January 29, 2017

Great Experience Bill Winslow was an excellent resource. The sale process was smooth and unhurried. Bill was very patient and informative. This is our second Mercedes More

by cmathe1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Winslow, Sharon Thompson
Feb 03, 2017 -

RBM of Alpharetta responded

Thank you cmathe1234. We appreciate all of your kind words and thank you for your business. We are glad to hear Bill Winslow could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

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