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RBM of Alpharetta
Alpharetta, GA
5,810 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,810 reviews
December 31, 2016
dealership review and employee review it was an exceptional visit, and George was beyond kind and courteous and very knowledgable.. i will definetely recommend this dealership and particua it was an exceptional visit, and George was beyond kind and courteous and very knowledgable.. i will definetely recommend this dealership and particualarly George Timmes. to my family and friends. !! More
by carguygeorge
Employees Worked With
George Timmes
December 31, 2016
Outstanding Service!! Atlanta is a city with many options of car dealers and vehicles to choose from. I spoke to Kyle Dodson at RBM of Alpharetta a few days ago and had suc Atlanta is a city with many options of car dealers and vehicles to choose from. I spoke to Kyle Dodson at RBM of Alpharetta a few days ago and had such a pleasant experience over the phone that decided to go see their stock. Two quick, pleasant and no hassle visits later and I drove out with a beautiful pre-owned E350. December 31st and one of their busiest days of the year, and I didn't even noticed the rush thanks to the attention and diligence of Kyle Dodson, Lisa Brennan and the rest of the amazing staff at RBM of Alpharetta. Next for us is a new MB for the wife, and it will definitely be back at RBM of Alpharetta. Here's to a fantastic New Year to all of you and see ya soon guys!! More
by jblanco3044
December 30, 2016
do not trust First Derrick Wynn confirmed the price ,than after he asked my address, 2 hours after said we can not do this price. DO NOT RELEASE YOUR PERSONAL I First Derrick Wynn confirmed the price ,than after he asked my address, 2 hours after said we can not do this price. DO NOT RELEASE YOUR PERSONAL INFORMATION UNTIL YOU GETTING MANAGER APPROVAL. More
by DAVID
Employees Worked With
Derrick Wynn
December 30, 2016
Just A Great Dealership I have purchased two vehicles (and referred a few others) from RBMofAlpharetta this past year. Whether it was the purchasing experience, going in for I have purchased two vehicles (and referred a few others) from RBMofAlpharetta this past year. Whether it was the purchasing experience, going in for my service appointments or just stopping by to browse around, I always feel like family there. My salesperson Dan Berry couldn't be any nicer and accommodating to work with, he always looks out for what you are looking for in a vehicle and wants you to be happy. I've also had very much the same experience with Sales Manager Donnie Moore and my Service Consultant Teresa Cox is just the best. I hope to be an RBM of Alpharetta customer for many years to come. More
by ScottyGman23
December 29, 2016
Awesome! Reza Azizi and RBM are awesome! The car buying experience and knowledge from everyone at the dealer was great. Thank you for making it so easy and e Reza Azizi and RBM are awesome! The car buying experience and knowledge from everyone at the dealer was great. Thank you for making it so easy and enjoyable! More
by my review
Employees Worked With
December 29, 2016
New C300 experience Just purchased a new C300. Dealing with Ron Delvalle was a great experience. The total; organization was professional, easy to work with, and extremel Just purchased a new C300. Dealing with Ron Delvalle was a great experience. The total; organization was professional, easy to work with, and extremely accommodating to us. This is the second car I purchased from RBM, I'll be back! More
by mar1rjm
Employees Worked With
Sharon Thompson, Ron Delvalle, Steve Byrd
December 29, 2016
Awesome Experience Bill Favini made the experience wonderfully awesome! He was genuine and very helpful during the entire process. My wife and I really enjoy our new G Bill Favini made the experience wonderfully awesome! He was genuine and very helpful during the entire process. My wife and I really enjoy our new GLC300. More
by John D
December 29, 2016
Best Salesperson Reza Azizi Often times, car buying can be overwhelming, time consuming, and entered with much skepticism...not when you have the blessing of working with Reza, a Often times, car buying can be overwhelming, time consuming, and entered with much skepticism...not when you have the blessing of working with Reza, at RBM of Alpharetta! He consistently delivers a level of service, patience, and trust that should be exemplified in all industries. I just recently purchased my 3rd Mercedes with Reza, and with each purchase, he has proved it was more than a transaction to him, and that's why I highly recommend him to anyone even considering a Mercedes! More
by Tan from S. Hill
Employees Worked With
December 29, 2016
Vadim Russu was AMAZING!!!! I just wanted to give a HUGE Shout Out to Vadim Russu, who was our Sales Rep when purchasing a car for my wife, Sarah, earlier this month. He was abso I just wanted to give a HUGE Shout Out to Vadim Russu, who was our Sales Rep when purchasing a car for my wife, Sarah, earlier this month. He was absolutely outstanding, professional, very proficient, and an ease to deal with. This was the most "painless" car shopping experience. It was actually very fun and impressive. The dealership was beautiful and the entire team was very friendly and warm. My wife LOVES her new car!!!! Thanks Vadim for making this the best car buying experience ever!!!! You Rock!!! Dominic Bettura More
by Dominic Bettura
December 28, 2016
Made everything so easy Such a positive buying experience with the professionals at RBM of Alpharetta! George Timmes found just the car that I wanted and literally gave red Such a positive buying experience with the professionals at RBM of Alpharetta! George Timmes found just the car that I wanted and literally gave red carpet treatment. More
by happyowner
Employees Worked With
Tom Ahern, George Timmes
