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RBM of Alpharetta
Alpharetta, GA
5,807 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,807 reviews
August 29, 2016
Second time as good as the first We just completed our second purchase and the process went smoothly just like last time. Derrick Wynn kept us well informed and understood our needs. We just completed our second purchase and the process went smoothly just like last time. Derrick Wynn kept us well informed and understood our needs. Nice folks, first class service and good communication are reason why we will continue to use RBM. More
by FJD3
Employees Worked With
Lisa Brennan, Derrick Wynn
August 28, 2016
A 1st class operation! Vadim Russu made my car purchase go so smoothly & handled all details including out of state registration in a very organized and professional manner. Vadim Russu made my car purchase go so smoothly & handled all details including out of state registration in a very organized and professional manner. Everyone at the dealership made for a very smooth purchasing experience. I couldn't have had a more positive experience! More
by sue from IN
August 28, 2016
Absolute pleasure fantastic customer services overall and "can do" attidude from Ron Delvalle my sales representative . I got the vehicle before expectation date even t fantastic customer services overall and "can do" attidude from Ron Delvalle my sales representative . I got the vehicle before expectation date even though Ron had some private commitment to attend to. More
by Marius
Employees Worked With
Ron Delvalle
August 28, 2016
Excellent sales experience My wife and I told David what we were looking for. He went right to work and found what we were looking for.We were very pleased with our sales exper My wife and I told David what we were looking for. He went right to work and found what we were looking for.We were very pleased with our sales experience. More
by Dan
Employees Worked With
David Wang
August 27, 2016
Top notch customer care Purchased my first Mercedes from RBM of Alpharetta. From the initial appointment, through delivery of the vehicle and follow up communication, RBM of Purchased my first Mercedes from RBM of Alpharetta. From the initial appointment, through delivery of the vehicle and follow up communication, RBM of Alpharetta has gone out of their way to make sure I was satisfied and happy with my purchase. I would like to thank Ramona Razavi, Tom Ahern and Dianne, but especially Derrick Wynn who worked with me to ensure I got the vehicle I wanted. The communication did not end when I drove out of the dealership as I received videos and had another walk through regarding additional questions about operations of the car. Job well done! I would recommend RBM of Alpharetta to anyone looking to purchase a Mercedes Benz. More
by Sunshine84
Employees Worked With
Ramona Razavi, Tom Ahern, Derrick Wynn
August 27, 2016
Great service Great dealership and Great sales!They are friendly and professional. I bought 2015 GLA-250,I love and enjoy it. If my friends want to buy a new car, I Great dealership and Great sales!They are friendly and professional. I bought 2015 GLA-250,I love and enjoy it. If my friends want to buy a new car, I will recommend them come to this dealer. More
by Zrkg
Employees Worked With
George Timmes
August 26, 2016
Great professional service Being new to USA, I was looking for a car. After visiting several dealers and shopping several brands, I ended up driving past Mercedes Alpharetta. I Being new to USA, I was looking for a car. After visiting several dealers and shopping several brands, I ended up driving past Mercedes Alpharetta. I was warmly welcomed and dealt with respectfully and professionally. Moreover, they were the only company that I visited that was flexible enough to work with my credentials to get over the credit rating problem that you are facing when you are new to the USA. Great help and a dream car. Thanks Ron Delvalle And Tina for all the great service! More
by New in USA
Employees Worked With
Lisa Brennan, Ron Delvalle
August 26, 2016
Another Great Experience Second time we have purchased a Mercedes at RBM from our salesperson Schaffer " Champ" Cheek. We are hooked. Easy transaction great service 5 stars o Second time we have purchased a Mercedes at RBM from our salesperson Schaffer " Champ" Cheek. We are hooked. Easy transaction great service 5 stars on everything. We will never drive anything else or go to any other dealership. Thank You, Rick & Suzanne More
by Rick S
Employees Worked With
August 24, 2016
We had the Best Experience Purchasing a New Car My wife and I had a great experience from start to finish during our recent new vehicle purchase at RBM of Alpharetta. We worked with Mr. Vadim Russu My wife and I had a great experience from start to finish during our recent new vehicle purchase at RBM of Alpharetta. We worked with Mr. Vadim Russu who was very knowledgeable, patient and friendly. There was no high pressure sales tactics or any other 'sales games'. Mr. Russo made this purchase the easiest and best experience we ever had when buying a luxury vehicle. We will definitely return and work with him again in the future. More
by Matthew
Employees Worked With
August 23, 2016
Terrific Experience! From the time I met Ramona, our sales person, I was committed to buying a car from her. She was very professional, friendly and knowledgable. We drove From the time I met Ramona, our sales person, I was committed to buying a car from her. She was very professional, friendly and knowledgable. We drove 25 miles to the dealership to buy our E350 Pre-certified car. We have dealt with several Mercedes dealerships over 30 years and RBM Alpharetta was just "Terrific" from beginning to end. Neil, the sales manager, and Tom in Finance were very efficient and professional. We enjoyed the experience completely. More
by Cheld50
